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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 453 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro Case's protective qualities, secure fit, and ease of use. Many appreciate the case's substantial grip and find it to be good value for the price. While some wish it included a built-in screen protector, others find the case's bulkiness to be a minor drawback. A few users noted some minor issues with the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 453 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Covers it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case protection is good . Like the anti microbial thing snapped the flipping belt clip off .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proud owner of a galaxy s9+ for 2 years before getting this bad boy (s20). It's a good phone with a focused camera but when compared - s9+ it's really not that much different. I enjoy the change of positions for the power and volume button and also lack of Bixby button. But I was not wowed by the new finger print scanner on the screen (instead of on the back) - it doesn't always read my print. Cool phone but if you're short on cash, the s9+ is the same thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent case to protect that new phone. Easy to put together and feels good in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Solid protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case seems very solid. It is easy to grip and comes with a clip to hook it on a belt or purse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case. Sturdy, feels good, survives drops wel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this one for a few months, works great. Feels sturdy while still being nice and light. Dropped many times and no damage to the phone, and no signs of damage to the case. Had the same case on my last phone and I'll get the same one on my next phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice to hold and great protection. Very reliable if you want to prevent screen cracks

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits Great,!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, very rugged. wish they still came with screen protection like the for my S4.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case and holster review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects my phone, however the holster sometimes falls off my waist!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Cell Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protective phone call for newly purchased cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Pricier than what I normally Spend. Very sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    it is functioning well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dropp the phone several time with no damage. The case is working as advertised.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect case. Wish it had a screen protector built in like the others.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice fit and solid feel.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox has a good tight fit and a nice solid feel around the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    S20 otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the $. A little bulky, but worth protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It looks great, it's tough, and I feel confident it will protect my phone from being damaged. Thank you for carrying more than just a black case in store. Best Buy was the only storefront I could find with another color.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice quality, heavy duty but kinda pricey and a little bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is there a better case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case provides great coverage, I have used otterbox for my previous phones and they protected those phones too. Can not say enough positive comments about this cover, have nothing negative to say.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough case. Will definitely protect the phone from drops.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Otter boxes are the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the durability of this product. I got my first android phone and still learning how to use it. In the past I have always had apple products, so I am LEARNING to love my Samsung Galaxy phone and Otterbox protector.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on phone. Very sturdy and durable to thr s20.

    I would recommend this to a friend