Customer Ratings & Reviews
- Model:
- 77-64511
- SKU:
- 6397629
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Pro Case's protective qualities, secure fit, and ease of use. Many appreciate the case's substantial grip and find it to be good value for the price. While some wish it included a built-in screen protector, others find the case's bulkiness to be a minor drawback. A few users noted some minor issues with the charging port cover.
This summary was generated by AI based on customer reviews.
Missing Belt clip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Otter box defenders, I've had them on numerous phones. They are supposed to come with a a belt clip holder and mine didn't. Check you box before you leave the store.
I would recommend this to a friendOtter proof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this to an otter and he couldnt break it. Mission accomplished!!!!!!!
I would recommend this to a friendBest case out there!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won't buy anything but otterbox protective cases have had others and they don't last they end up breaking.
I would recommend this to a friendAlways a very durable case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a phone case ASAP for new phone. I only regret that there wasn’t more of a variety in color, but that’s the manufacturers issue.
I would recommend this to a friend- Cons mentioned:Screen protector
Still a great case but no screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still a great case but they removed the screen protector and made it as a separate purchase. The case is still full price even though the screen protector is not included.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. Additionally, that case is totally compatible with Amplify and Alpha Glass if you're looking to add a level of protection never available with our older Defender Series design. If you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Save your phone from drops on the hard.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the OtterBox on my previous phones. NEVER had an incident of breakage that required repairs. Perfect for shop/work environments.
I would recommend this to a friendExcellent quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is heavyweight and will protect your phone. Very impressed with it.
I would recommend this to a friendGood case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't broke my phone, so it must be good. I'm a busy Nana and am always dropping or knocking my phone off of stuff.
I would recommend this to a friendOtterBox Defender Series Pro Case for Samsung S20
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought OtterBox case for my son because I knew it's a very durable and I'm sure it will protect the phone.
I would recommend this to a friendfits well and not bulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really like that this case is not at all bulky. Doesnt come with directions but my son was able to help me get case on phone.
I would recommend this to a friendOtter box cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone case fit great and protects the phone. Great purchase for the price
I would recommend this to a friendGood Protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and a good fit. There is really no negative about this case since you know that it is a big case and not slim
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and strong. Highly recommended for anyone willing to spend $800 plus on a smartphone. Great product!
I would recommend this to a friendGood protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always go with Otterbox for my phones , they are very rough and I tested on a lot of conditions and they just work very good
I would recommend this to a friendOtter Box Defender Series for Samsung cells
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Otter Box Defender Series for Samsung Cell phones worth the money. I would recommend to family and friends.
I would recommend this to a friendOtterbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits perfectly. I love the convenience of online shopping during this time of pandemic, & fast curb side services.
I would recommend this to a friendOtterbox Defender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Bought this one as a replacement (first one lasted over two years).
I would recommend this to a friendOtterBox - Defender Series Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy, the Otterbox is very tough, I use these on all my phones and have never had a problem at all.
I would recommend this to a friendN/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was to protect my phone just in case I drop it.
I would recommend this to a friendGood job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for bringing the phone out to me since I could not go in your store I appreciate your concern with our state
I would recommend this to a friend