Customer Ratings & Reviews
- Model:
- 77-64511
- SKU:
- 6397629
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Pro Case's protective qualities, secure fit, and ease of use. Many appreciate the case's substantial grip and find it to be good value for the price. While some wish it included a built-in screen protector, others find the case's bulkiness to be a minor drawback. A few users noted some minor issues with the charging port cover.
This summary was generated by AI based on customer reviews.
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted .everyone was great. Thank You
I would recommend this to a friend- Cons mentioned:Screen protector
No longer comes with screen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the defender cases I purchased in the past , but without the screen protector.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. Additionally, that case is totally compatible with Amplify and Alpha Glass if you're looking to add a level of protection never available with our older Defender Series design. If you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone love the camera and it was a great purchase
I would recommend this to a friendJust as awesome as all thr other otterboxes.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as awesome as all the other otter boxes I've used.
I would recommend this to a friendS20
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 5g drops calls and service periodically. I didn't have this problem before. Other then that I don't mind the phone.
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It works great and would for sure purchase again.
I would recommend this to a friendJust ad advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable - good looks. Who could ask for more?
I would recommend this to a friendappears to provide max protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lives up to the high quality standards of otter box
I would recommend this to a friendgreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy them, great security for your investment.
I would recommend this to a friendDoes just what is advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable, good looks - can't ask for much more
I would recommend this to a friendNice to protect a phone but soo... pricey
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These boxes are fine to protect these new expensive phones but why does a plastic box protector have to cost soo... much
I would recommend this to a friendGreat fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sturdy heavy duty case that works perfect for the phone
I would recommend this to a friendGreat protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good all around case with nice padding on the inside
I would recommend this to a friendSturdy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a pain to get on but after that you are good to go!
I would recommend this to a friendSolid phone case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otterbox is a solid case for my new Galaxy 20.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good case, thin, had really looked for a stronger case yet they're all about the same. I do prefer a more rubbery case.
I would recommend this to a friendS20 case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox never fails. I never go without a otterbox
I would recommend this to a friendCase for my phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems to work perfectly for all of my phone needs,
I would recommend this to a friendGood quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love otter boxes. They stand up to being dropped
I would recommend this to a friend- Cons mentioned:Screen protector
Great product but NO SCREEN protection..!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.where the heck is the screen protection? Now have to buy another product!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there!
We're sorry to hear about your disappointment with your Defender Series Pro case. After extensive design testing, our engineers determined that the best way to interact with the advanced display of this device was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as Defender Series cases of the past. We'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team