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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case as offering excellent protection and a good fit for the Samsung Galaxy S20 Ultra 5G. Positive feedback also highlights the case's grip, ease of use, and included belt clip. However, some customers find the case to be bulky and expensive. The weight of the case was also mentioned as a negative aspect by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 676 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has never let me down this is very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice otterbox for my s20 ultra. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product!!! Love the quality great product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GreT service on setting up my new Samsung S20 phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive always gotten otterBox for my phone protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical otter box. Good quality. No fun colors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical otter box. Good quality. I don't use the back clip. I wish the would sell it seperatly. No fun colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product for price. Definitely recommend it for anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender case for galaxy s20 ultra case black it keep phone see and clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sturdy case , still need more time to evaluate how long the belt clip lasts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    otterbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the belt holster, very sturdy and durable, has multiple uses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good protection for the phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars only, will give 5 when it comes with a protective cover in the front.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case but didn't fit my phone. The employee gave me the s20 when I purchased the s21 from him. OtterBox is great, have always used them. Only giving 3 stars for lack of employee knowledge/carelessness. Also my fault for not double checking what I was purchasing.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear about the mix-up, but we trust that the folks at Best Buy will be able to help make quick work of a fix. If you have any questions about which case would work best for your needs, taste, and specific device, feel free to give our friendly Otters a quick call at 1-855-688-7269 and we'll always be happy to help!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Hard case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok just a little loose once its on other than that great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, very durable. Too thick to charge through

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is as described vsry good qualityand durability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and sturdy. Nice weight. Would definitely get another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box Defender cases are my go to for cell phone protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the cover over the power port.case is heavy duty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid cases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard solid case with a belt holster What more can u ask for?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for the price, otterbox has good warranty

    I would recommend this to a friend