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Customer reviews

Rating 4.8 out of 5 stars with 176 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case as offering excellent protection and a good fit for the Samsung Galaxy S20 Ultra 5G. Positive feedback also highlights the case's grip, ease of use, and included belt clip. However, some customers find the case to be bulky and expensive. The weight of the case was also mentioned as a negative aspect by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 176 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm this protects my phone and it is antimicrobial.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    As good as it advertised.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great super strong product. Fit exactly into the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is as good as my last one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels very solid and seems to be made of the same material as the one I have for my Galaxy Note 5 which did not stretch out as much as the ones I had for my old Mote 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Blue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox. I never had a problem with there cases. The only thing I notice is the rubber sometime get lose around the edge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case that looks good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Keeps my phone secure and accessible! Looks good and very functional! Otter always has a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Fits nicely. I don't like the way the charger port cover is, it opens backwards to how I am usually holding my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case for the working man

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order came as expected, otterbox is my go to phone case, there strong, durable and drop resistant. I wouldn't choose any other case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Only drawback is that the sides could be a little taller to protect the screen better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case to have.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for my phone. I like that I was able to find a different color other than black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. My wife loves it. My wife loves it. My wife loves it. My son loves it. My wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never have another case brand! With OtterBox I feel like my phone is protected! Plus I love the color too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case for S20 5G

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe the most stylish phone case we have ever purchased from Otter! The blue is perfect for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick with Samsung.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is one of the best and the software options on the app store take it to the next level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thinner than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was going to be bulky and ended up being just the perfect size for a pocket. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case fits perfect and wireless charging still works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must have for all my phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with every phone I've had I have used otter box and have never had any problems excellent product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very hearty and durable. I have dropped the phone several times with no damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the durability on this phone case. I would definitely recommend it to anyone. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protector.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had but one problem with this case. But, Otterbox is great with their warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice otterbox case for my Galaxy S20 and has a nice holster clip. Was a good price.

    I would recommend this to a friend