Customer Ratings & Reviews
- Model:
- 77-82269
- SKU:
- 10947636
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Defender Series Pro for its robust protection, convenient stand, ease of use, and perfect fit. Users appreciate the case's high quality and enhanced grip, as well as its ability to hold the Apple Pencil. Some customers have noted the absence of a screen protector and the added weight. While some find it a bit pricey, others consider it a worthwhile investment for safeguarding their iPad.
This summary was generated by AI based on customer reviews.
Worth the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the case and screen protector was definitely worth it
I would recommend this to a friendMust have for iPad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for iPad. My kids are rough on my wife's iPad. She uses this one for doing school with my kids and it works great.
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable case. It is required for where I use the iPad.
I would recommend this to a friend- Cons mentioned:Bulk
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s protective, but really bulky. I wouldn’t buy it knowing what know now. Best Buy has very little stock these days (and don’t let them tell you it’s because of logistical issues, they have reduced inventory to save money) and you’re better off buying it online.
No, I would not recommend this to a friend I Pad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for extra warranty for your iPad. Buy one overtime upgrade.
I would recommend this to a friendIt broke apart and the edges cracked off
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case lasted about 3 months before the edges started to break off. They came off b/c the lid is so difficult to get off it broke under pressure. I had to replace it after a less than 2 yrs.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Tina! We are so sorry to hear that you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Take a lickin and keeps on T——————g
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great durable case………………………………………………………………………..321
I would recommend this to a friendIpad cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed the cover with lots of patience. We loved it.
I would recommend this to a friendOtterbox case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt really last me a long time where the applempen goes it ripped very easily
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
- Cons mentioned:Screen protector
No screen protector
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had a screen protector the instructions on installing it where very vague it took me longer than I’d like to say to install the door on the side for the pencil just falls off
No, I would not recommend this to a friend Otter box case iPad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid case but port cover hard to open when fully assembled
I would recommend this to a friendMerry Christmas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an OtterBox on my first iPad and liked it so well that I wanted another one for the new one. Have not been disappointed.
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love ittttttttttttttttttt!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendOtterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not buy anything other then otterbox great product
I would recommend this to a friend- Cons mentioned:Bulk
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but it’s rather bulky and difficult to put on/take off iPad
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that your Defender Series Pro has been keeping your iPad safe, but we're bummed to hear it hasn't been the easiest experience. We appreciate your feedback about the troubles you've had installing the case, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
What we always count on
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s otter box. The best out there for Porte toon. We get these for each iPad and never have an issue. This is the equality as always
I would recommend this to a friendBest Buy best place to shop electronics
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love that they constantly have sales. no dislikes
I would recommend this to a friendgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good so far its one of those things that works till you need it then you find out
I would recommend this to a friendShopping at best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service got product on time I love to shop at best buy
I would recommend this to a friendGood but Not Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand/cover is not the best for the iPad Pro 12.9
I would recommend this to a friend