Customer Ratings & Reviews
- Model:
- 77-82269
- SKU:
- 10947636
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
- Cons mentioned:Weight
Great but unwieldy for everyday use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case itself while great is too bulky and too cumbersome and not suited to everyday use due to bulkiness.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .So sorry to hear this Defender Series Pro case wasn't what you were hoping for. We're happy to hear you thought the protection was up to par though. If you're looking for a thinner day-to-day case, you might consider checking out our Symmetry Series 360 Elite case. You'll be able to find that case right here on Best Buy's website or feel free to give our customer service team a ring at 1-855-688-7269 with any questions.
Warm regards,
OtterBox Customer Support
Not very happy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loose sleeve, side little flap broke off two days after I purchased, perfect for phones but not this application!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Well, that's not supposed to happen with the outer slipcover of the Defender Series case! We're sorry that things went sideways in such a hurry with your new case, but it won't be a problem for our handy Otters to help fix things right back up with a brand-new warranty replacement that is sure to stand the test of time. Just send word through the link below, and we'll get right on the case!
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Support
- Pros mentioned:ProtectionCons mentioned:Price
The best case for the iPad pro 12.9 5th gen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It gives excellent protection with a quality feel. Bulky, yes, but it's perfect for my hands. Glad to get it on a lucky black Friday deal as they are pricey, as is everything now... If you have an expensive ipad pro 12.9 5th gen, this is the case you want!
I would recommend this to a friend - Pros mentioned:Protection
Amazing cases!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using otter box defender cases on my phones and iPads for about as long as there’s been IPhones, I’ve dropped them, I’ve even had one phone that I lost it sat laying in a ditch by the road for about 6 months till it got run over and hit by a bush hog witch busted the case off and after 6 months in the weather the phone had no scratches on it and it charged up and still worked so the otter box defender case is the only case I trust.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Otterbox iPad Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for my iPad Pro. Very protective of the iPad and easy to install. I would most certainly recommend this Otterbox case !
I would recommend this to a friend Overall good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty well constructed product, however the side where the latch is for charging the pen feels flimsy and stand only has one angle.
I would recommend this to a friend- Pros mentioned:Protection
Utter box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always great merch utter box is the best you can buy for the money expensive but last
I would recommend this to a friend - Pros mentioned:Protection
Otter box cover for iPad Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item! Shopping was quick as well. This iPad cover is phenomenal
I would recommend this to a friend - Pros mentioned:Protection
Very Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The name says it all. If you want real protection, choose Otterbox. It may cost more, but it’s worth every penny.
I would recommend this to a friend - Pros mentioned:Protection
Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like that tablet cover. I know that my tablet will be safe.
I would recommend this to a friend - Pros mentioned:Ease of use
iPad Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome great quality , also very easy to use and easy to install.
I would recommend this to a friend you suck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.item was fine but wrong size and i tried to return it but your 14 day return policy is BS that's why slot of people don't shop hear anymore !
I would recommend this to a friendGreat case for protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like a moron i left the case on the top of my car and my wife drove off with it. It flew off the roof at 30 mph and cart wheeled doen the street. The case was damaged but the ipad worked and continued to work gora year or so. I gave it to my grandson and he finally killed it
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Weight
Ipad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Bit heavy but protects your device from falls
I would recommend this to a friend The best case for ipad pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing wrong if there is one is that the pencil doesnt stay secure in the tray after a while but the case is indestructible!
I would recommend this to a friend- Cons mentioned:Screen protector
Otterbox iPad Pro 12.9 2023
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No screen protector and a flimsy door for I guess a pencil. My brother insisted I use otterbox defender, so I will I guess their other cases are to die for but this ipod pro 12.9 case isn’t giving me the $100 vibe
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .So sorry to hear the Defender Series Pro case for your iPad Pro 12.9" wasn't exactly what you were expecting. You're correct in saying this case doesn't feature a built-in screen protector though. If you're looking for a bit more protection, we'd recommend pairing this case with one of our trusted screen protectors or we'd suggest checking out our standard Defender Series case which does have that screen protector built directly into the case. As far as the Apple Pencil tray goes, you should be able to pop it back into place if that piece slips out on you. We appreciate you taking the time to share your thoughts and feedback on this case with us. Please give our CS team a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Warm regards,
OtterBox Customer Support
Otterbox-Cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what I needed to use the tablet effectively. Wonderful
I would recommend this to a friendNot 4average user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too difficult for my hands had to get nephew to fit onto iPad. Very sturdy but didn’t have stand built in returned for one much less exspensive & better design.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about installing your case, and we'll be sure to let our design team know about your experience. Your case should have come with a stand in the hard shell that clips to the front or back of your Defender Series. We're sad that you ended up returning your case, but we hope you choose to give us another shot in the future.
Best,
OtterBox Customer Service Team