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Customer Ratings & Reviews

Your price for this item is $129.95

Customer reviews

Rating 4.5 out of 5 stars with 635 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the Defender Series Pro case's robust protection and convenient stand features. Many appreciate its secure fit and ease of use, along with the high-quality materials. However, some find the case to be somewhat bulky and heavy, and the lack of a screen protector is a common point of feedback. The price point is also considered high by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 635 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Weight

    Rated 4 out of 5 stars

    Safe and secure, but some minor issues.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it was a little tricky to figure out how to get the thing on my iPad, and I couldn't really find instructions anywhere, I did get it figured out with the help of a YouTube video and it fits perfectly. It does make the tablet heavier and bulkier of course, but I feel very confident in how secure it in inside its OtterBox armor. But because I consider it to be a little excessively bulky, and because of how difficult it is to finagle the charging port cover when you're trying to charge, I felt like it really only deserved 4 stars. Minor issues though and I would still recommend this case to people.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Stand
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great protector for ipad. Awesome quality.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Ipad case, it's on the heavy side, but it protects my ipad nicely. Also love the built-in stand that I can use two different ways, either standing straight up to watch movies or laying down more at an angle. When I get a new ipad in the future, I will definitely be buying another one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Stand

    Rated 5 out of 5 stars

    Solid Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a longtime fan of the OtterBox Defender Series for my iPhones, choosing the same level of protection for my new iPad was an easy decision. I absolutely love their products for their exceptional quality and perfect fit. This case offers triple-layer protection, a built-in screen protector, and a fold-out stand in the back for propping up your device. When traveling, I even flip my iPad around in the case to provide extra screen protection. The stand is versatile, allowing you to position your iPad in landscape or portrait orientation with adjustable angles for full or mid-level tilt.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Stand

    Rated 5 out of 5 stars

    OtterBox iPad Pro 12: Worth Every Penny!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the OtterBox case for my iPad Pro 12 from Best Buy, and I couldn’t be more satisfied! The case fits perfectly and provides incredible protection for my iPad Pro . The built-in stand is very convenient for watching videos and typing, Overall, the OtterBox case is an excellent investment for anyone looking to protect their iPad Pro 12. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 3 out of 5 stars

    Sturdy case with Cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great protective case. I bought it thinking I could use it for A/V production. It works, but it's very bulky. The Apple pencil port is annoying to open, and you can't leave the Apple pencil charging while on your backpack as you may break the case port. It does not come with a built-in screen protector, per the Images posted on the site.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you enjoy the great protective nature of the Defender Pro Series case! The Defender Pro Series does not come with a built-in screen protector and is the perfect fit for those wishing to use a separate screen protector. The Defender Series case does feature a built-in screen protector for those who prefer this type of protection option for their device. Please reach out to our CS Team by phone or via chat if we may help with additional product questions, as we are always happy to assist! OtterBox

  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this for my iPad Pro. It fit well and protected the iPads screen as well. I just wish it had a glass screen protector instead of none attached to it. You can also add a screen protector if you want.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Stand
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Serves its purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky but strong. Cover is great for carrying around. Takes some force to take it off, but solid. The stand is okay spending how you need to use it. Standing up not great, horizontal it’s good. I would get something else though for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    No Screen Protector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have a screen cover, however fits perfectly fine with a tempered glass one. Raised edges for screen protection. Easy access to side where apple pencil goes.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Stand

    Rated 5 out of 5 stars

    Second to None

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is indestructible and protects my iPad 12 Pro from from almost any situation it may encounter. Comes with a built in stand which also acts as a screen cover when transporting or packing it. If you have a defender case on your iPhone it installs and is constructed in the exact same design. It actually makes it feel more substantial in your hands which I prefer. If you want the smallest iPad case available this may not be for you. But when you are protecting a $1,400 investment it’s second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one I bought. Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have bought. I had to replace the first one after five years because the stand broke. I use it regularly and have no complaints with it. The price came down significantly. Would definitely recommend for the portal coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Good iPad case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drop protection, fits perfectly, no screen protection, opening for Apple Pencil to attach and charge.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked the protection i get from an otter box case. Thats all I've used for any phone i have had. And now i get the same protection for my iPad and i feel confident that it would save it from a fall. Nice sturdy covering. It does make it a little bulky but not too bad. Compared to the more thinner covers thay flap around the IPad i feel that this would give you the most protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great case for ipad Pro!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits nicely on the ipad pro, looks pretty sleak. provides pretty good protection for the ipad. great for protecting the investment on ipad pro. buttons work good in this case. love Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Stand
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is made out of very hard plastic and has a rubber outer layer. The cover lid also doubles as a base stand for the Ipad to sit it and work or watch movies hands-free. This case does not have a screen protector built in so that will need to be purchased separately if you want your screen protected while the case cover is not being used.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Only iPad Case You Should Get For a 12.9.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case for the biggest iPad I've ever had. 100% protection.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector, Weight

    Rated 5 out of 5 stars

    It does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox product makes the iPad a little heavy. However, I needed a cover to protect my iPad that did not use magnets. I also liked the fact that it did not come with the screen protector like other OtterBox products have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    OtterBox defender for iPad 12.9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that the OtterBox defender case gives excellent protection but it is a bit heavy and bulky. If you're going to take your device camping, hiking, or have a lot of kids in this case might be for you. I brought this case back in after my wife said it was too heavy and the Apple Pencil door was made of flimsy plastic that bent easy, even detached. I'm sure that that little door is something that can be removed if you don't want it on the defender, but then they would remove one layer protection on that side when you're not using, charging the pencil.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection, Stand

    Rated 5 out of 5 stars

    High quality case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad case for protection and comes with optional stand/protective case when you take it on the go. Not the best if you want to use the Magic Keyboard but I personally like having a wireless keyboard and mouse at home and then just use the Apple Pencil away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Protector

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality build to protect your iPad from fall damage. Thick rubber on the surrounding with extra hard plastic help absorb all the shock from dropping. The extra thickness also add extra weight to you iPad however.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great protection for iPad pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this case, I don't have to worry about my ipad breaking when I drop it. it's honestly a bit heavy when its all together but its something that you get use to it. I dropped it a couple of times already in the car and bedroom but the case just took it better than expected.

    I would recommend this to a friend
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