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Customer reviews

Rating 4.4 out of 5 stars with 639 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the product for its excellent triple-layer protection, high quality, and precise fit, noting its ease of installation. They also appreciate the convenient optional stand and the integrated Apple Pencil holder. However, some customers find it to be a bit bulky and heavy, and it does not include a screen protector, which some consider a drawback given its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 639 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job very well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can let your mom sit on this and it might survive. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good protection for the product good price and quality

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tmomusic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I didn’t leave the store without my otter box to protect my new iPad Pro. I travel to different nursing homes and play music so I feel so much better with my otter box to protect my iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust me when I’m telling you that I’m the biggest clumsy person in the world and I have dropped his iPad so many times it’s not even funny and it’s just like I bought it yesterday otterbox are just the best

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best cell phone and Tablet protection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the otterbox defenders Especially since we have teenagers that have ipads and cell phones. It provides the greatest protection and we haven't had an issue yet!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Otterbox for 12.9 iPad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the otterbox defender provides great protection but it is heavy and the cover/stand take up much to much space as a stand and is difficult to remove.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      It's great to know you have no doubts when it comes to the protective nature of the Defender Series Pro case, but if it's just a bit too much for your needs and taste, perhaps you'd prefer our more streamlined Symmetry Series 360 Elite model for your iPad.

      You can take a closer look over at the official OtterBox website, and you can reach us at 1-855-688-7269 with any questions, and we'll always be happy to help!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ipad case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is easy to install and provides a stable platform to work from. The only drawback is the side the opens for the pencil is pretty flimsy and will break if not opened and closed gently

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Easy to attach and provides a level of protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. I wanted something that would protect for a drop. I don't love the "stand" that comes with it, but I found a great raised stand that the ipad fits in with the OtterBox case on it! So, it works perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not so great but it still works ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other reviewers are right... the quality of the product has slipped a bit since the last time (2015) that I needed to buy an OtterBox Defender. With my product, I need to repeatedly reattach the rubberized backing to the hard plastic edging. Manually having to reattach the pieces is a bit annoying... but I'm ok with being a little annoyed if it saves my iPad from another one of my clumsy episodes when knock my device off a chair arm or table top...

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the troubles you've run into with your Defender Series Pro! It's odd to hear that your slipcover isn't staying attached to your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Not as “tough” as it used to be…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very first Otterbox case made a very good and long lasting impression on me! Such a good impression was made that an Otterbox case was an immediate purchase with an upgraded iPad. The last 2 cases, (particularly the screen cover) routinely crack when dropped on a concrete surface.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe & Secured

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. I always buy their make and model regardless of the Apple device. The screen is protected, fall and drop rating os decent. Worth the insurance it provides for such a major purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    iPad Pro Otterbox Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox defender is the best case to protect the ipad but I couldn’t use the multi-port adapter with the case on. If you want to use a usb external drive this case will not work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    iPad 12.9” pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta iPad, very useful for everything I needed it for and it’s huge compared to most. Decent price and great all around!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worry-free protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, good feel, and the cover comes in handy for watching shows/movies and extra protection during transportation. The only things I would change is the side tab that locks the gasket in place is a tiny bit flimsy and opens unintentionally.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new case. It is ridged enough to prop my iPad on the pillows on my lap when I sit in my chair. Easy to use and protects my iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always trust an otterbox to protect your product. I’ve been using otterbox for all my apple products for many years with no disappointment, and this case was no different!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Gaby

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my IPad! Excellent quality. Would recimmend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tables cases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really strong case for when ever your kids drop there table this will help them by not breaking the table. I really like this brand otter box it’s just one of my fave brands.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Yes...it will add some weight to your iPad, but it feels solid. Had to google how to put it on since the directions weren't too detailed, but I figured it out and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I love this case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case . It is a hard case and well build to keep your IPad safe . It Sets on your lap at a great height and it protects your front and back very well. There is a place for the pen to so you willn’t lose it ether.

    I would recommend this to a friend