Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $129.95

Customer reviews

Rating 4.4 out of 5 stars with 638 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the Defender Series Pro case's robust protection and convenient stand features. Many appreciate its secure fit and ease of use, along with the high-quality materials. However, some find the case to be somewhat bulky and heavy, and the lack of a screen protector is a common point of feedback. The price point is also considered high by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 638 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ipad case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is easy to install and provides a stable platform to work from. The only drawback is the side the opens for the pencil is pretty flimsy and will break if not opened and closed gently

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job very well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can let your mom sit on this and it might survive. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Easy to attach and provides a level of protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. I wanted something that would protect for a drop. I don't love the "stand" that comes with it, but I found a great raised stand that the ipad fits in with the OtterBox case on it! So, it works perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Otterbox for 12.9 iPad Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the otterbox defender provides great protection but it is heavy and the cover/stand take up much to much space as a stand and is difficult to remove.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      It's great to know you have no doubts when it comes to the protective nature of the Defender Series Pro case, but if it's just a bit too much for your needs and taste, perhaps you'd prefer our more streamlined Symmetry Series 360 Elite model for your iPad.

      You can take a closer look over at the official OtterBox website, and you can reach us at 1-855-688-7269 with any questions, and we'll always be happy to help!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Best protector for iPad Pro 12.9

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best defense against daily wear. It is a bit cumbersome due to its size but well worth the extra spend to have peace of mind. I love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always trust an otterbox to protect your product. I’ve been using otterbox for all my apple products for many years with no disappointment, and this case was no different!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tables cases

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really strong case for when ever your kids drop there table this will help them by not breaking the table. I really like this brand otter box it’s just one of my fave brands.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Yes...it will add some weight to your iPad, but it feels solid. Had to google how to put it on since the directions weren't too detailed, but I figured it out and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You can’t go wrong

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase, especially when you have a kid that uses your tablet. Best Brand ever.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not so great but it still works ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other reviewers are right... the quality of the product has slipped a bit since the last time (2015) that I needed to buy an OtterBox Defender. With my product, I need to repeatedly reattach the rubberized backing to the hard plastic edging. Manually having to reattach the pieces is a bit annoying... but I'm ok with being a little annoyed if it saves my iPad from another one of my clumsy episodes when knock my device off a chair arm or table top...

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the troubles you've run into with your Defender Series Pro! It's odd to hear that your slipcover isn't staying attached to your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Fantastic Case for Ipad

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is as always, the absolute best protection for my device. Used them forever and always been very happy with how well they work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    iPad Pro Otterbox Defender

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox defender is the best case to protect the ipad but I couldn’t use the multi-port adapter with the case on. If you want to use a usb external drive this case will not work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box products simply for the protection that it provides for your device I wish it had more colors though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox case

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection that it brings. However, I do wish there was more rubber for grip on the case cover as it is EXTREMELY slippery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very substantial protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for protecting an iPad. Very satisfied with this product. Caveat: somewhat difficult to install. Take all parts of the cover apart and install the iPad in the lowest part, then reassemble. It should go into the box easily. If not easily installed, then you should look for another layer to disassemble. The instructions are very vague and less than helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    If you want a protective case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a protective case then this should be on your short list. Every Apple device I have ever had is wrapped in OtterBox as I do occasionally drop them and have never had one break.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've dropped our ipad from 24 feet and it survived without a scratch, dent, or ding! This case is worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Durable Purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very durable so I feel my iPad is in great hands wherever I take it! It’s a bit bulky but I’d rather it be bulky than my worrying about it being damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worry-free protection.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, good feel, and the cover comes in handy for watching shows/movies and extra protection during transportation. The only things I would change is the side tab that locks the gasket in place is a tiny bit flimsy and opens unintentionally.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I love this case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case . It is a hard case and well build to keep your IPad safe . It Sets on your lap at a great height and it protects your front and back very well. There is a place for the pen to so you willn’t lose it ether.

    I would recommend this to a friend