Customer Ratings & Reviews
- Model:
- 77-82269
- |
- SKU:
- 6453122
Customer reviews
Rating 4.4 out of 5 stars with 639 reviews
(639 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Defender Series Pro for its robust protection, convenient stand, ease of use, and perfect fit. Users appreciate the case's high quality and enhanced grip, as well as its ability to hold the Apple Pencil. Some customers have noted the absence of a screen protector and the added weight. While some find it a bit pricey, others consider it a worthwhile investment for safeguarding their iPad.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Rated 3 out of 5 stars
Not so great but it still works ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other reviewers are right... the quality of the product has slipped a bit since the last time (2015) that I needed to buy an OtterBox Defender. With my product, I need to repeatedly reattach the rubberized backing to the hard plastic edging. Manually having to reattach the pieces is a bit annoying... but I'm ok with being a little annoyed if it saves my iPad from another one of my clumsy episodes when knock my device off a chair arm or table top...
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the troubles you've run into with your Defender Series Pro! It's odd to hear that your slipcover isn't staying attached to your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Rated 5 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new case. It is ridged enough to prop my iPad on the pillows on my lap when I sit in my chair. Easy to use and protects my iPad.
I would recommend this to a friend - Pros mentioned:Protection
Rated 4 out of 5 stars
iPad Pro Otterbox Defender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox defender is the best case to protect the ipad but I couldn’t use the multi-port adapter with the case on. If you want to use a usb external drive this case will not work.
I would recommend this to a friend - Pros mentioned:Case quality
Rated 5 out of 5 stars
10/10
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can always trust an otterbox to protect your product. I’ve been using otterbox for all my apple products for many years with no disappointment, and this case was no different!
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Tables cases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really strong case for when ever your kids drop there table this will help them by not breaking the table. I really like this brand otter box it’s just one of my fave brands.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
iPad Pro OtterBox
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product it still looks new from when I bought it and it has protection like no other.
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Yes...it will add some weight to your iPad, but it feels solid. Had to google how to put it on since the directions weren't too detailed, but I figured it out and love it!
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Worry-free protection.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection, good feel, and the cover comes in handy for watching shows/movies and extra protection during transportation. The only things I would change is the side tab that locks the gasket in place is a tiny bit flimsy and opens unintentionally.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very well full protection I would recommend and also buy again
I would recommend this to a friend - Pros mentioned:Case quality
Rated 5 out of 5 stars
Best protector for iPad Pro 12.9
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best defense against daily wear. It is a bit cumbersome due to its size but well worth the extra spend to have peace of mind. I love this product.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
I love this case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case . It is a hard case and well build to keep your IPad safe . It Sets on your lap at a great height and it protects your front and back very well. There is a place for the pen to so you willn’t lose it ether.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
If you want a protective case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a protective case then this should be on your short list. Every Apple device I have ever had is wrapped in OtterBox as I do occasionally drop them and have never had one break.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Always the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox does it again with the case for the ipad pro. Its very clean looking while providing ample protection for my device. Its also very lightweight. It has a nifty spot for my Apple Pencil to charge.
I would recommend this to a friend - Pros mentioned:Protection
Rated 3 out of 5 stars
iPad Pro 12 case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t last very long. The pencil holder breaks real easily. I brought a second one and didn’t last long at all. It does it job protecting the iPad Pro 12.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with the pencil holder portion of this case. Please reach out to our Customer Service Team and we would be happy to assist with this situation!
- Pros mentioned:Protection
Rated 4 out of 5 stars
Otterbox case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection that it brings. However, I do wish there was more rubber for grip on the case cover as it is EXTREMELY slippery
I would recommend this to a friend Rated 4 out of 5 stars
Excellent protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good OtterBox case! It will protect your iPad Pro with familiar OtterBox features. The cover is a nice feature because there is a kickstand inside the cover that you can use to prop up the iPad in two different positions one is more upright than the other. The more upright review is for movies and or if you want to connect an external keyboard or other devices to your iPad. The more flat view is if you wish to type directly on the iPad and have the angle be in a better position.
I would recommend this to a friend- Cons mentioned:Bulk
Rated 5 out of 5 stars
Durable Purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very durable so I feel my iPad is in great hands wherever I take it! It’s a bit bulky but I’d rather it be bulky than my worrying about it being damaged.
I would recommend this to a friend - Pros mentioned:Case quality
Rated 5 out of 5 stars
Fantastic Case for Ipad
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is as always, the absolute best protection for my device. Used them forever and always been very happy with how well they work.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Unfortunately I cracked my case stand today. yet warranty will get it repaired/replaced tomorrow so I highly recommend for impact safety for your iPads.
I would recommend this to a friend - Cons mentioned:Price
Rated 2 out of 5 stars
Couldn't figure it out - returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used OtterBox products for years now, and have liked all of them. The quality of the materials felt less sturdy than previous products. While I consider myself pretty handy with these devices, I admittedly couldn't even remove the top piece to get the iPad in. There were no instructions, I didn't find it intuitive, and was afraid to break it trying to figure it out myself. That led me to look up YouTube videos of how to do it, and reached frustration point #2. Their versions of the same product had a screen and didn't look like the version I had, which made me wonder if I had missing pieces. The packaging was sealed so I didn't think so, but theirs referenced a screen cover as well as a rubberized outside, and I had neither. Ultimately, it wasn't worth pursuing, because the 3rd and breaker for me was the fact that this is a 2-piece protective front and back cover, so it's covered on both sides, but lack any kind of stand functionality. You just snap off the cover and then use it with no easel-type functionality. Had I known this, I wouldn't have bought it, but since it was sealed, I couldn't open it to inspect. All in all, I found it pricey, didn't meet my needs, and wasn't the same quality as previous OtterBox products, so my experience wasn't great. I could see this for someone who worked outdoors and needed rugged protection as a sacrifice for convenience, but this one wasn't a fit for me. I still like OtterBox and would buy other products, just not this one.
No, I would not recommend this to a friend








