Customers enjoy the Defender Series Pro for its robust protection, convenient stand, ease of use, and perfect fit. Users appreciate the case's high quality and enhanced grip, as well as its ability to hold the Apple Pencil. Some customers have noted the absence of a screen protector and the added weight. While some find it a bit pricey, others consider it a worthwhile investment for safeguarding their iPad.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 639 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
Otter box
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love otter box products simply for the protection that it provides for your device I wish it had more colors though.
I would recommend this to a friend
Rated 4 out of 5 stars
Excellent protection
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good OtterBox case! It will protect your iPad Pro with familiar OtterBox features. The cover is a nice feature because there is a kickstand inside the cover that you can use to prop up the iPad in two different positions one is more upright than the other.
The more upright review is for movies and or if you want to connect an external keyboard or other devices to your iPad. The more flat view is if you wish to type directly on the iPad and have the angle be in a better position.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Protected
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent protection for device. Only downside is being enclosed the sound don’t sound as good. Air buds needed if you want great sound.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection!
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've dropped our ipad from 24 feet and it survived without a scratch, dent, or ding! This case is worth it!
I would recommend this to a friend
Cons mentioned:
Price
Rated 2 out of 5 stars
Couldn't figure it out - returned
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used OtterBox products for years now, and have liked all of them. The quality of the materials felt less sturdy than previous products. While I consider myself pretty handy with these devices, I admittedly couldn't even remove the top piece to get the iPad in. There were no instructions, I didn't find it intuitive, and was afraid to break it trying to figure it out myself.
That led me to look up YouTube videos of how to do it, and reached frustration point #2. Their versions of the same product had a screen and didn't look like the version I had, which made me wonder if I had missing pieces. The packaging was sealed so I didn't think so, but theirs referenced a screen cover as well as a rubberized outside, and I had neither.
Ultimately, it wasn't worth pursuing, because the 3rd and breaker for me was the fact that this is a 2-piece protective front and back cover, so it's covered on both sides, but lack any kind of stand functionality. You just snap off the cover and then use it with no easel-type functionality. Had I known this, I wouldn't have bought it, but since it was sealed, I couldn't open it to inspect.
All in all, I found it pricey, didn't meet my needs, and wasn't the same quality as previous OtterBox products, so my experience wasn't great. I could see this for someone who worked outdoors and needed rugged protection as a sacrifice for convenience, but this one wasn't a fit for me. I still like OtterBox and would buy other products, just not this one.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Very substantial protection
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent choice for protecting an iPad. Very satisfied with this product. Caveat: somewhat difficult to install. Take all parts of the cover apart and install the iPad in the lowest part, then reassemble. It should go into the box easily. If not easily installed, then you should look for another layer to disassemble. The instructions are very vague and less than helpful.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
The best Ipad case
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a choice to choose several Ipad cases. I chose this one because the material is like a hard shell. My 10 year old daughter has dropped her Ipad so many times and she has no damage.
I would recommend this to a friend
Cons mentioned:
Price
Rated 5 out of 5 stars
U got a otter box on ur phone don’t be dumb get it
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This just cost too much bc the otter box name but seriously it’s good. U get this and the kids can’t break it. The Logitech one is good too but my savage kids would kiss that goodbye in a week bet money
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Construction grade
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Use it for keeping my i pad safe at work. Laying it on concrete floors and on a construction cart. Withstanding drops and dust
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Protected, but bulky
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bulky, yes, but my iPad is protected and that’s what this thing is all about, no? Could have been 5 stars but figuring out how to put it on was difficult and not intuitive at all.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Worth the money
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth the money, works & protects great, only thing is it doesn’t charge the pen when case is closed that the only con to it. I had otterbox for all my electronics that they make them for
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 4 out of 5 stars
Strong case
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is great quality but it was difficult for me to figure out how to put the case on my iPad. I would recommend it, just be sure to watch a video on how to put it on your iPad.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Does it’s job, minor concern on side
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does it’s job at protecting my iPad, only concern is the side where you open latch to remove or put in your iPad is fairly weak and a concern from potential breaks
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 3 out of 5 stars
Works
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A little bulky. But it does the job. Takes away the anx as far as afraid of drops
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
otter
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
perferct protection for my prefious ipad.. specially when your toddler’s using it
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
Apple iPad case 12’9
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great buy. First time I have gotten a case like this for my Apple tablet that has worked and held up. Definitely worth the money.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Weight
Rated 2 out of 5 stars
Rocket Science
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m someone who tends to drop everything. So when I got a new iPad I wanted a protective case. The otter box does that once you figure out how to get the stupid thing on the iPad. It took me and 3 other family members to get this on the iPad, it was ridiculous. Then within a month the flap where you put the pencil snapped off. I would have gotten a new case….if I could figure out how to remove this one. Plus it’s really heavy.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about the damage to your Defender Series Pro! We appreciate your feedback about the application process, and we'll be sure to let our design team know about your experience. In the meantime, we have a great installation video that may help with that installation process. Check that out here: https://www.youtube.com/watch?v=VppNE6dXw2g
For your damaged case, feel free to call us at 1-855-688-7269, and we'd be more than happy to get your OtterBox replaced.
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great iPad cover
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son has this cover for his iPad and it’s worked out wonderfully well so I got one too. I love knowing my iPad is protected by the best case out there. Highly recommend.
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
iPad otter cover
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not had any issues with this product I am very happy with it.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great product
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cost is high (caught mine on sale), but having the extra protection is worth it