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Customer reviews

Rating 4.4 out of 5 stars with 639 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the product for its excellent triple-layer protection, high quality, and precise fit, noting its ease of installation. They also appreciate the convenient optional stand and the integrated Apple Pencil holder. However, some customers find it to be a bit bulky and heavy, and it does not include a screen protector, which some consider a drawback given its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 639 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, works & protects great, only thing is it doesn’t charge the pen when case is closed that the only con to it. I had otterbox for all my electronics that they make them for

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the money. I love how it holds up my iPad for streaming but also a protective case and it isn’t too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Strong case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great quality but it was difficult for me to figure out how to put the case on my iPad. I would recommend it, just be sure to watch a video on how to put it on your iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've dropped our ipad from 24 feet and it survived without a scratch, dent, or ding! This case is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does it’s job, minor concern on side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job at protecting my iPad, only concern is the side where you open latch to remove or put in your iPad is fairly weak and a concern from potential breaks

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Rocket Science

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m someone who tends to drop everything. So when I got a new iPad I wanted a protective case. The otter box does that once you figure out how to get the stupid thing on the iPad. It took me and 3 other family members to get this on the iPad, it was ridiculous. Then within a month the flap where you put the pencil snapped off. I would have gotten a new case….if I could figure out how to remove this one. Plus it’s really heavy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Defender Series Pro! We appreciate your feedback about the application process, and we'll be sure to let our design team know about your experience. In the meantime, we have a great installation video that may help with that installation process. Check that out here: https://www.youtube.com/watch?v=VppNE6dXw2g

      For your damaged case, feel free to call us at 1-855-688-7269, and we'd be more than happy to get your OtterBox replaced.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Very substantial protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for protecting an iPad. Very satisfied with this product. Caveat: somewhat difficult to install. Take all parts of the cover apart and install the iPad in the lowest part, then reassemble. It should go into the box easily. If not easily installed, then you should look for another layer to disassemble. The instructions are very vague and less than helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Construction grade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Use it for keeping my i pad safe at work. Laying it on concrete floors and on a construction cart. Withstanding drops and dust

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    iPad Pro 12 case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t last very long. The pencil holder breaks real easily. I brought a second one and didn’t last long at all. It does it job protecting the iPad Pro 12.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with the pencil holder portion of this case. Please reach out to our Customer Service Team and we would be happy to assist with this situation! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPad cover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has this cover for his iPad and it’s worked out wonderfully well so I got one too. I love knowing my iPad is protected by the best case out there. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox really protects your IPad device!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is top notch if you really want to protect your ipad. I e dropped mine twice now and no cracks in the screen or any damage. It was worth buying this to protect my $1200 tablet computer…!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky. But it does the job. Takes away the anx as far as afraid of drops

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Apple iPad case 12’9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. First time I have gotten a case like this for my Apple tablet that has worked and held up. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always butter otter box cases for my phones and iPads. Protection is awesome. Dropped it closed the car door on it and it still works. Warranty is also good with company

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is bulletproof, not gonna test it. I went through tons of reviews and this turned out to be the best choice. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Otter Box products for years. They have saved many devices. I have dropped my phone at least 100 times and never broken one yet

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been one to but Otterbox for all my apple devices. For me this is the best product to keep them safe and from breaking.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have a built in screen protector. After purchasing, I had to buy a seperate screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Stand

    Rated 5 out of 5 stars

    I highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, I’ve gone through tons of cases and settled with this one. Good quality and the device sits up firm with this case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit and sleek look.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have purchased an Otter Box for an iPad. You can not beat the fit or durability. Always keep one on my cell phone too.

    I would recommend this to a friend