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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1979 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro case's excellent protection and secure fit for their Apple iPhones. Many appreciate its ease of use and the quality of the case material, along with the added grip it provides. However, some customers note that it is a bit bulky and lacks a built-in screen protector, and that wireless charging may be affected. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,979 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great for phones enduring the elements / worksites

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for phones enduring the elements / worksites. This is the case that you can have a good non-slip grip with. The case over the camera is deep enough to where the lens will not contact the ground. I returned a Defender Series Pro XT case because the case over the lens was more shallow and the case was slippery to hold on to vs the Defender Series Pro. For in and out of your pocket work and setting at the worksite, this is the case to get.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    First time owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Otterbox that I've owned. Aside from the lousy instructions, I am liking this case a lot. I was looking for one that had a bit of a grip to it, as the first case I'd bought was too slippery. This is much better. I just wish the instructions were clearer. I had no idea it came apart into so many pieces and wound up going to youtube to find out how to actually put the case on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Happywithit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this and it appears to be rugged and offer the protection I want. Only complaint is it won’t charge on my wireless charging pads. I would appreciate a tip on a charger that can penetrate the back for a good charge.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Tough protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may seem a little bulky....but your phone doesn't crack when dropped!!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great Case for any iPhone user’

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad as a Christmas gift, and he loved it! Gives good protection and has a good grip so it won’t slide around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    A necessary accessory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit, stylish, and easy to manage. I keep it on my phone for protection at all times. I am an Otter customer for life!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    OtterBox -Defender series-Great for Grip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the OtterBox (Iphone 12) x about 10 days. Being busy and up and about- always have the phone in my hand or pocket,etc. Gives me extra assurance that phone is protected by the durable OtterBox. Also- don't need to remove my case to charge. The Otterbox defender is nice b/c , the extra markings/indentations on the Defender series provides me a comfortable grip- Wonderful for someone who is accident prone or require extra support to provide a good hold on something so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Otterbox case works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together and it seems to provide a nice, sturdy environment for the phone without adding a lot of bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already dropped my new phone and I am glad I had the Otter Box-Defender. It also is very functional and lighter weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this slimmer otter box that helps to protect my new IPHONE 12. The slimmer design helps make the phone easier to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone protector I've ever owned. It may be bulkier than other cases, but guaranteed protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good but unlike prior defender models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with other Otterbox products, what you buy is of good quality. It protects the phone. What is missing though for complete protection is the front shield - if you get this model you will have to buy a screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for protection, wish it had a screen protector on the case itself. I’ve noticed over time the case starts to become very soft which causes it to lift slightly on the back

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 4 out of 5 stars

    Belt clip needs a remake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is my second otter box for the same phone I decided to give 4 stars. The only major flaw is the belt clip 1) it’s not fun to get pinched in the side! Belt clip locks in place to make a stand for the phone problem is that it can lock when bending and if it grabs more then belt or clothes! But it locks and and is extremely painful!! 2) the corners that hold the phone case into the belt clip break very easily as i have broken 3 granted there’s a warranty that covers that but everytime it breaks your responsible for the shipping and it takes time for snailmail to deliver a new clip aside that it does the job of protecting your phone from impacts

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit for an expensive purchase. Always worried about dropping my investment and this case does the job of protecting it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent grip and does not make the phone too bulky. Its edges are raised enough to protect the screen and the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case for IPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, provides excellent drop protection, Good design. Fits my IPhone perfectly. Will be buying another.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Mother's phone protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom for mother's day and she's loved it this is the only phone cover protector she likes she always dropping her phone now that she is getting older so it does the job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great way to protect your iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the best! Easy to put on. Very protective and works great! I'm so glad I have this on my new iPhone 12!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Left phone on truck bed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old OtterBox case because I left my phone on the bed cover. Then got on the interstate. I got home and did not have my phone. Went back with my iPad found my phone I excellence shape. Phone case was toast. I will never buy nothing other than OtterBox.

    I would recommend this to a friend