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Customer Ratings & Reviews

$32.99
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Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,992 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Happywithit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this and it appears to be rugged and offer the protection I want. Only complaint is it won’t charge on my wireless charging pads. I would appreciate a tip on a charger that can penetrate the back for a good charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great with the exception of the charge and mute buttons. The charge slot is difficult to get into.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great Case for any iPhone user’

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad as a Christmas gift, and he loved it! Gives good protection and has a good grip so it won’t slide around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    A necessary accessory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit, stylish, and easy to manage. I keep it on my phone for protection at all times. I am an Otter customer for life!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already dropped my new phone and I am glad I had the Otter Box-Defender. It also is very functional and lighter weight.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    OtterBox -Defender series-Great for Grip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the OtterBox (Iphone 12) x about 10 days. Being busy and up and about- always have the phone in my hand or pocket,etc. Gives me extra assurance that phone is protected by the durable OtterBox. Also- don't need to remove my case to charge. The Otterbox defender is nice b/c , the extra markings/indentations on the Defender series provides me a comfortable grip- Wonderful for someone who is accident prone or require extra support to provide a good hold on something so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Otterbox case works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together and it seems to provide a nice, sturdy environment for the phone without adding a lot of bulk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the phone holds up good when phone is dropped

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this slimmer otter box that helps to protect my new IPHONE 12. The slimmer design helps make the phone easier to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter Box case is great. I purchased this product for my sons phone and I can't tell you the number of times it has saved my sons phone from braking. The best thing is that for $5-$10 in S&H Otter Box replaces the case (for only the cost of shipping) due to their life time guarantee!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Armor

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter sets the standard. When I bought the phone they gave me a cheap brand for free - which I promptly threw away and got the OtterBox. Dropped and dropped again - not a scratch. You try not to drop, but sooner or later you will and you'll be glad you made the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender Pro OtterBox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox defender Pro has a inner comfort spot on the rear backplate of the case, for extra sturdy fall damage meaning it holds your phone tighter during a fall, leaving the damage to be absorbed all by the case. It does have layers of protection plus the inner pad to hold against the back plate.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good but unlike prior defender models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with other Otterbox products, what you buy is of good quality. It protects the phone. What is missing though for complete protection is the front shield - if you get this model you will have to buy a screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I’m clumsy; I need it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever dropped your phone? Like REALLY drop it? Like dropped it on concrete because your hands decided, “Hey, let’s see what happens!”, even though you, yourself, don’t want to try that? That’s me - every time. And every time I drop my phone, I’m thankful I don’t have to fix a thing. Thank you, OtterBox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Tough protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may seem a little bulky....but your phone doesn't crack when dropped!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit for an expensive purchase. Always worried about dropping my investment and this case does the job of protecting it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone protector I've ever owned. It may be bulkier than other cases, but guaranteed protection

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent grip and does not make the phone too bulky. Its edges are raised enough to protect the screen and the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for protection, wish it had a screen protector on the case itself. I’ve noticed over time the case starts to become very soft which causes it to lift slightly on the back

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 4 out of 5 stars

    Belt clip needs a remake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is my second otter box for the same phone I decided to give 4 stars. The only major flaw is the belt clip 1) it’s not fun to get pinched in the side! Belt clip locks in place to make a stand for the phone problem is that it can lock when bending and if it grabs more then belt or clothes! But it locks and and is extremely painful!! 2) the corners that hold the phone case into the belt clip break very easily as i have broken 3 granted there’s a warranty that covers that but everytime it breaks your responsible for the shipping and it takes time for snailmail to deliver a new clip aside that it does the job of protecting your phone from impacts

    I would recommend this to a friend