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Customer Ratings & Reviews

$32.99
Save $27
Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,992 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Looks to have been updated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Otter Box for the IPhone 12 Pro. This seems to have been updated compared to the one I bought a year or so ago. There was nothing really wrong with my old one except the rubber was wearing and fitting loose around the camera corner.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Overall Good Experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this cover has been good as it's protected my phone. However, I am surprised that over the year the rubber covering as stopped fitting as snuggly as it has and the port cover is breaking away with regular use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for iPhone 12. I really like the belt clip, can wear it through all seasons and have it readily available to use. I’ve always had good experience with OtterBox phone protection and feel it’s worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used OtterBox for years and always pleased with the protection provided.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy a new phone I always buy an otter box. Its great protection for my investment in a phone. I think their quality has went down though as usually a year to 14 months in I have to replace it to keep the drop strength

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Real Outer Bix

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 cover for iPhone! It’s a REAL Otter Box. Not some phony Amazon junk.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It Works.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box Defender does what it’s supposed to do: Protect your phone from the day to day hazards anyone might encounter. It’s tough enough to stand up to my daily routine as a Nurse and as a homeowner. Don’t expect your phone to survive a drop in the lake or having someone run over your phone in their SUV. But it projects your phone very adequately from butter fingers drops, falls out of pockets or bags, and the occasional falls into puddles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two boys and this product is highly recommended so ya don’t have to run out and buy a new phone because of damage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST!! protection for any iPhone. Have used OtterBox Defender on every iPhone I’ve had. Guess that’s over at least three or four models. Only down side was lint would get between clear plastic of the case and actual iPhone screen. The one I just purchased doesn’t have the clear plastic so problem solved.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with the Otter Box case and belt clip. I have been using their products for years and they have always kept my phones safe from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slim design. Great protection, especially when you all a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product before. The otter box cases are a little pricey but worth every penny. I have dropped phone without this case trying to save money and had to spend much more for repairs. So I have gone back to what I know will protect my investment

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has had serval phones, androids and iphones over the years. The best case for them is any of the Otter boxes. Over the years as we’ve dropped our phones we’ve never had them damaged because of the OtterBox. I highly recommend these to everyone as our opinion is they are the best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    8NFordTractor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product met my expectations! Plus great service from the time that I entered the store and checked out! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    IPhone protector

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protector. Have had it for a year now it has saved my phone plenty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Offers great protection, only issue I had was it peeling up my screen protector in one corner

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    iPhone 12 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Provides adequate protection. Think the pricing is ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every cell phone I have ever owned gets protected by an Otter Box. I believe it is the best on the market

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Very good iPhone protector

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is easy to install, and it feels substantial. I do miss the built-in screen protector, though.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case I love otter box, have had them on every one of my iPhone through the years. Just wish they would include a screen protector for the price.

    I would recommend this to a friend