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Customer Ratings & Reviews

$32.99
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Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,992 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recommend this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the usual high quality product. Easy to apply, fairly easy to remove, and it laughs at falls from 8 feet (I haven't dropped it from a higher level). I recommend it, and am purchasing 2 more for holiday gifts. Like other OtterBox products is solid and has done what it says it will

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    otterbox review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Hard to initially open. No glass protection included.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any other case for my iPhone. I have used an OtterBox case for all my previous iPhones. It's hard case has protected my iPhones, each and every time I dropped it on asphalt, tile, hard wood floors, brick, and rocky terrain. I would highly recommend an OtterBox case.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with otterbox cases, had one for every phone I have owned and they always look brand new when taken out of the case even after years working in construction, I can't tell you how many times my phones got dropped and never broke.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox since purchasing my first iPhone, which was iPhone 4. Just bought iPhone 12, between husband and myself we have had five different iPhones and purchased Otterbox for them all. Otterbox has protected my iPhones through more than one accidental drop on concrete.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Otter box cover

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for phone. A little bulky, but it’s worth it. Got for all mine devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox protects the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have made multiple Otterbox purchases for devices; worth the investment, they have protected from drops many times

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your iPhone right here. Especially where it ain’t to bulky so fits in pocket nicely!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trying before and it’s very resistant to hits and well protected of your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and trust this case for my iphone. I'm prone to dropping my phone from about 3 feet up. This case has proven to give me the protection I need. Plus, it's comfortable to carry around in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy phone case that has a clip for an alternative way than putting in a pocket. It does add a little bit of bulk to the phone so if you are looking for a smaller footprint than this case would definitely not be good but if that doesn’t bother you and your looking for a sturdy case to protect your phone than this is the one. Also it’s pretty easy putting it on the phone but a little tricky getting it off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case that seems to offer good protection. I wish it came with some kind of screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone is fully protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox are the kings of iPhone protection. I keep dropping my phone due to clumsiness and this case has saved my phone more times than I can count. It is durable, easy to clean, and stylish. You are getting what you pay for.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice-if you want to clip it on your belt...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and durable protection, but does not slide into pocket easily, is bulky, and would only use if needed to use belt clip-which was the selling point. Great for people who don't want their phone in their pocket! Price is fair for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BEST MONEY SPENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for an expensive phone. Never have to worry about damage when you have this protecting your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is absolutely fantastic. It does add bulk and weight which I know for some is a big draw back but I’d rather have that than a broken phone. I previously had the Apple silicone case to reduce bulk and weight and after spending $50 on it, it lasted less than 5 months before the silicone began peeling off (I am not hard on my phones either!) I dropped my Apple Care and purchased this case which does a fantastic job when it comes to protection and the color is a nice touch of “girliness” The fact that is was on sale was also a huge bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You need protection!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need protection? You want protection? This is the legit item to get the protection you need from having your stuff destroyed! Otters are strong, but this otter box they make...whoa....it takes care of business!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are always a safe bet! This one snugly fits my phone without me having to worry if it will fit into my pocket.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Good case and warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is hands down the beat phone case I have ever used and is a got to for all my phones. I tried a life proof but didn’t like the performance and screen protection. I am hard on my phones and never had any damage. Also they have an amazing warranty

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Defender, worth it’s weight in gold!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was so excited to get this for Christmas! He had one on his other phone and it saved the phone when he dropped it out of his pocket & then ran over it with his 9000 lb TRUCK! If that doesn’t speak for the value of this phone case, I don’t know what does :)

    I would recommend this to a friend