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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,002 reviews
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case I love otter box, have had them on every one of my iPhone through the years. Just wish they would include a screen protector for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Otter box cover

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for phone. A little bulky, but it’s worth it. Got for all mine devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used OtterBox for years and always pleased with the protection provided.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    otterbox review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Hard to initially open. No glass protection included.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    The clumsy phone handler

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fine product keeps my precious phone safe from my careless activity

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    8NFordTractor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product met my expectations! Plus great service from the time that I entered the store and checked out! Thank you!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great case

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Like this case as it feels lighter then other heavy duty cases without giving up any protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy phone case that has a clip for an alternative way than putting in a pocket. It does add a little bit of bulk to the phone so if you are looking for a smaller footprint than this case would definitely not be good but if that doesn’t bother you and your looking for a sturdy case to protect your phone than this is the one. Also it’s pretty easy putting it on the phone but a little tricky getting it off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case that seems to offer good protection. I wish it came with some kind of screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable product made with lasting materials. Will purchase again in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great with the exception of the charge and mute buttons. The charge slot is difficult to get into.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice-if you want to clip it on your belt...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and durable protection, but does not slide into pocket easily, is bulky, and would only use if needed to use belt clip-which was the selling point. Great for people who don't want their phone in their pocket! Price is fair for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone is fully protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox are the kings of iPhone protection. I keep dropping my phone due to clumsiness and this case has saved my phone more times than I can count. It is durable, easy to clean, and stylish. You are getting what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is absolutely fantastic. It does add bulk and weight which I know for some is a big draw back but I’d rather have that than a broken phone. I previously had the Apple silicone case to reduce bulk and weight and after spending $50 on it, it lasted less than 5 months before the silicone began peeling off (I am not hard on my phones either!) I dropped my Apple Care and purchased this case which does a fantastic job when it comes to protection and the color is a nice touch of “girliness” The fact that is was on sale was also a huge bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. They do wear out eventually, but can take a lot of abuse.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and trust this case for my iphone. I'm prone to dropping my phone from about 3 feet up. This case has proven to give me the protection I need. Plus, it's comfortable to carry around in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Defender, worth it’s weight in gold!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was so excited to get this for Christmas! He had one on his other phone and it saved the phone when he dropped it out of his pocket & then ran over it with his 9000 lb TRUCK! If that doesn’t speak for the value of this phone case, I don’t know what does :)

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Good case and warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is hands down the beat phone case I have ever used and is a got to for all my phones. I tried a life proof but didn’t like the performance and screen protection. I am hard on my phones and never had any damage. Also they have an amazing warranty

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You need protection!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need protection? You want protection? This is the legit item to get the protection you need from having your stuff destroyed! Otters are strong, but this otter box they make...whoa....it takes care of business!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox does not disappoint.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have been using Otterbox cases for our phones for a number of years at this point. The do not disappoint. They are not the most expensive cases, nor are they the cheapest, but I believe that they provide great protection for the price. Good value. I wish it was easier to find screen protection that works with these phones/cases. I'm not sure it that challenge is an Otterbox thing or a Best Buy thing.

    I would recommend this to a friend