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Customer Ratings & Reviews

$32.99
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Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,992 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thin, but still very secure.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had multiple defender cases over the years (my last iPhone was an X) this one is very thin. Surprisingly thin. I’ve accidentally dropped my phone a couple time (missed my pocket) and it hit the ground without a scratch. Very impressed.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Very good but not great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as pliable or thick as previous editions, but it does a very good job. One thing missing in this version would be the plastic screen protection that was built in. In all honesty, I didn't use the provided screen protector as it had an unresponsive feel to it. The solution was to remove the screen protector and use a glass protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Decent tank like case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case hate there is no built in screen protection, protects phone well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent quality product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usual Otterbox Quality! My wife is rough on phones, so whenever we upgrade, we purchase an Otterbox Defender before we leave the store. I just wish they were a little less expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterly Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers my phone and protects is from the stupid stuff I do when out and about.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone protector ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender has saved my phone from damage dozens of times!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Otterbox Defender cases for years and they've always done a great job of protecting my phone. So far, so good with this case on the iPhone 12 Pro, but its only been a couple of weeks. Despite being the Defender case like I had on my XR, this case seems thinner and lighter. I'm hoping that doesn't relate to less protection than the older cases, but only time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case worked great. Even after the front piece broke it still kept my phone safe. I work in a factory with a ton of dust dirty and powder my phone was always clean.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. I just upgraded my iPhone and had to get another one of these cases. The last one protected my iPhone 6 for the last 5+ years. Never had a problem with the phone and knew this was the right call for my iPhone 12.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sting case but sleek design. Doesn’t add a lot of bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    phone box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was very good easy to use service was good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well put together

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and dependable, even without a screen protector I don’t have to worry about any of the glass on the phone breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely expensive, but with otterbox you pay for what you get; these cases will keep your phone in good condition if you drop it a lot like me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter ox is still the best in my opinion. This case is no different. Best protection for my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 12 pro otter box case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this otter box defender I phone 12 pro case for my husband’s phone. He loves it. It’s very durable and great for hard working men and it’s just very durable plus has a clip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It Bounces

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in manufacturing around a lot of dust. This is the only case I trust to protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Can't Go Wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using them for years. Always great protection if you're some who drops phones a lot. Keep in mind your screen is not covered by the case when purchasing though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Otterbox Defender series for several years and they have protected all of my iPhones flawlessly. The current model for 12 Pros is thinner than previous versions but hopefully offers the same outstanding protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can always count on the defender for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone cover

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Otterbox Defender when I had the iPhone xr and it worked great. So I had to get it again to protect my iPhone 12. Worth the price instead of having to buy phone insurance.

    I would recommend this to a friend