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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,002 reviews
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    cell case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case easy to ship from store to store then pic up

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is very nice provides the protection that I expected and I feel confident wherever I go with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight, yet effective.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son on the recommendation of the a rep in the store. It's light weight yet effective. My son likes the belt clip to prop up the phone when watching videos.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my 10 yr old and so far so good. He's dropped it once and no major damage. Now it's time to get a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Defender series Otterbox on all of my iPhones in the past and I like this one the best so far. It seems they designed this case for the iPhone 12 a little thinner but still with the same quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can always count on the defender for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every cell phone I have ever owned gets protected by an Otter Box. I believe it is the best on the market

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must-have for anyone with an IPhone 12 / 12 Pro.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd never walk out of the store without an Otterbox Defender case on an IPhone. If there's only one thing I'd ask...I wish they'd go back to an open circle on the back where the Apple logo can be seen...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I’m hooked on Otter Box protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used an OtterBox as the best protection and way clip/carry all my iPhones on my belt.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Bulky but Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and feel of this case. I know my phone is safe. At first bulky, but really like it now.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect what you love.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best protector for your iPhone phone. I tried many others but I'm not exist like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable& not too heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love Otterbox. I purchased this for my husband, utilizes this phone case as a fire fighter, it keeps his phone protected and from getting cracked.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. One critique however, the case came assembled with no instructions on how to take it apart to put the phone in. Other than that, great case that fits easy into pockets and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase and assistance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person at Best Buy was extraordinary and assisted me in getting my phone ready for its new OTTER. Please look up her name on my receipt as she was spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bad luck Leon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the OtterBox defender you can toss it drop it and you usually don’t have any problem with your phone getting damaged I would recommend it and I always look for one when I buy a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my phone (all around) so if I drop it, it seems to have less chance of damage happening. I can still charge it through the case if I lay it on a charger. Overall, I’m satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Iphone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy design. Great protection for phone. Good value.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Not Compatible with Wireless Charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased this because of the reviews. I quickly realized that it is not compatible with wireless charging due to the thickness of the case. I exchanged it for the Symmetry Series so I could use wireless chargers. Otherwise, I would have kept it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Saver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otter box it has saved my phone on many occasions. Got lucky one day and it saved my phone when it got ran over by an industrial forklift.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Defender series believer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always sworn by these defender series cases and this one did not disappoint. Fits well and phone is now safe. Only problem I have is the selection at Best Buy. Only have a purple color and black.

    I would recommend this to a friend