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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,002 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box defender series pro for iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for my phone and I love using this case for my phone this case protects my phone from getting damaged

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like holding my phone without a case , It’s to slippery and easy to drop, the OtterBox protects my phone if I do drop it so I love the OtterBox and it comes in different colors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has held up in rough working conditions. Unlike other hard cases that make it hard for people to hear me on the other end of the phone, they can hear my clearly with this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Been a fan of otterbox for a long time and indon’t think that will change. I have it on my iPhone 12 pro and it works great and I work outside so I appreciate the thickness of it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    iPhone 12 Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because this is the phone protection I’ve used for years. Some concern as I understand the case can limit 5G. Tested in the store - receiving 5G. I don’t get 5G everywhere but I don’t believe it is the case. Otterbox is pricy in some instances, but I’ve never had a phone break when using the Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box is great protection!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter Box phone case is great protection and the price is very affordable too! Otter Box has always protected my phones from drops and bangs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 12 pro otter box case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this otter box defender I phone 12 pro case for my husband’s phone. He loves it. It’s very durable and great for hard working men and it’s just very durable plus has a clip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case! I have purchased this case for my last three phones, have never had any damage to my phone even when dropped on concrete!! Otterbox has really good customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box never disappoints! A must have for those that drop their phones!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not used an Otterbox in a long time. A quick video on youtube made the process much easier. The case seems to be great! I feel confident the case will protect my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender Series Pro: Ultimate Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender Series Pro for iPhone 12 is built like a tank. Its rugged design offers excellent drop protection, while the antimicrobial layer adds extra peace of mind. Perfect for anyone who needs top-tier durability.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the company. The only reason I returned it was because I bought the wrong model. LOL. Very nice product, and if you still want to go dad jeans mode, it's got the clip in.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BEST CASE EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! Definitely worth the money. I have dropped multiple times and there isn’t a scratch on my phone :) if you’re thinking about it, just do it! So worth it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Beat store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case love it very much and my favorite electronic store to shop to shop

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone stays snug in place and with the belt clip keeps both of your hands free at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Safe phone!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Strong case! Works great and keeps my phone protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped my phone while in the case a couple of times so far and no worries not even a scratch on the phone or the case. Well worth the 40$ Because i do not pay for insurance

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox Defender is the best protection for any phone. Have been using this for many years without breakage and I accidently drop my phone many times. I will only buy a defender.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and easy to grip without slipping and dropping

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Myotterboxphonecase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter Box case. I love being confident in knowing I have good protection on my phone against unforeseen drops. I used the Otter Box case for my IPhone 7 it works great!

    I would recommend this to a friend