Customer Ratings & Reviews
- Model:
- 77-66213
- SKU:
- 6422365
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
The BEST Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only phone case I will ever use. It is the most durable and long lasting. 100%, the best bang for your buck. Thank you to the Best Buy employee who searched high and low to help me find it. :)
I would recommend this to a friend- Cons mentioned:Wireless charging
GREAT CASE NOT SO GREAT USING WIRELESS CHARGER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case just one bad thing is wireless charging.Almost impossible to charge using MagSafe charger. otherwise i would have giving a 5 star rating.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the cost. Will protect the phone . The name otterbox is worth it
I would recommend this to a friend - Pros mentioned:Protection
Safety First
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny to protect your iPhone 12 it’s a must have item
I would recommend this to a friend - Pros mentioned:Grip
Otter Box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome redesign with nice grip. No slip like the previous model.
I would recommend this to a friend - Pros mentioned:Protection
Perfect case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already dropped my phone with this case and it is still flawless.
I would recommend this to a friend - Pros mentioned:Grip
Strong snd Sturdy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and sturdy. The case allows you to grip it without any issues.
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money it protects my phone very well!
I would recommend this to a friend Tough as nails. GREAT warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use otter boxes for my phone. Defenders specifically. For over a decade. I’ve taken them on many dozens of fire assignments as a WildLand firefighter in the NW. They work. Trust me. Best warranty ever. Only send in pictures of damaged item and they send you a brand new item. The best out there.
I would recommend this to a friend- Pros mentioned:Protection
Love outter box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and protection for my iPhone. For 20$ nothing is better
I would recommend this to a friend - Pros mentioned:Protection
Symmetry phone case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case really protects my phone. It’s slim unlike other bulky ones.
I would recommend this to a friend Excellent all-around protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection not only from falls, but also from dust. My previous cover did not that protection. Wearing the phone on my pockets caused lint to get into the charging port, provoking charging malfunction. The OtterBox - Defender has a cover on the charging port, so it stays clean no matter what.
I would recommend this to a friend- Pros mentioned:Protection
Otter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cover for the price a must to protect your your new phone
I would recommend this to a friend - Pros mentioned:Ease of use
Phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sturdy cover. Great value for the money. Fairly easy to put on.
I would recommend this to a friend - Pros mentioned:Protection
good case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my 4th otter box they are great and protect my phone well
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this case for my last 4 iphones. It is all I will use.
I would recommend this to a friend - Pros mentioned:Case qualityCons mentioned:Screen protector
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen protector would have been nice. However, the case itself is great.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with that Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Otter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had any otter box problems 100 percent satisfied
I would recommend this to a friend - Pros mentioned:Protection
Phone case
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone case and the only one you’ll ever need!
I would recommend this to a friend Nice functional case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and easy to carry. Great drop protection. If anything maybe just a little too thick. Material makes it difficult to put in pocket
I would recommend this to a friend