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Customer Ratings & Reviews

$32.99
Save $27
Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,992 reviews
  • Rated 5 out of 5 stars

    Slimmer than normal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps that Best Buy often has these products on sale. This OtterBox case is slimmer than the past ones I’ve used for my iPhone’s which I love. It doesn’t have it’s own screen protector which is a plus in this case since they are notoriously hard to clean. It’s design allows for other screen protectors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough, on sale not a bad deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Otterbox cases, the plastic part around the charger always gives out and starts tearing after about 2 to 2 1/2 years, but by that time I'm ready for a new phone anyway. I trust that it will be no different for my iPhone 12, thanks Otterbox for not making me have to deal with a cracked phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Exactly what my husband needed to protect his phone while working construction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the case, design was good but preferred the LifeProof case. Will be returning at some point for the other case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Super protective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox works well to protect your phone. It is sturdy and easy to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Sturdy but no stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't really pleased with the look and color, but had to buy a case for my phone and this is the only one Best Buy had of this caliber. This model is very safe and I do recommend it; however, be prepared to pay another $25 for the screen. This case does NOT come with a screen, which is a disappointment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Tr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clip need to be better; overall is a good protection for your phone. The price is high tho $59.99.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Benjamin

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need to protect our son new phone and purchased it product. We are pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the iPhone, the ease of use is much better than I expected. Als the person who assisted me was great.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Should have come with screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost, it should have come with a screen protector, like my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product not sure about the plastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does it’s job in keeping my phone safe. Only thing is , the plastic cracked maybe 4 months later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it every time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gone with OtterBox Defender Series and with this one, it's so streamlined that it doesn't feel clunky in any way. Not that I ever minded that in the past, but I'm pleasantly surprised at how minimal the case is, yet no sacrifice on durability.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little loose but really protects. Have drppped it several times with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case otterbox is known for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is real solid. Wireless charging compatible. Only bit of a downside is the holster itself if you use it. Those 2 little teeth that clips the phone in place of the holster broke after about a week and a half of use. Luckily my local retailer was awesome in helping me exchange the holster

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been superb and I have had no problems yet! Of course, I haven’t dropped it yet either.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    rob86

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my new iPhone.So far it seems to be a good fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Friendly and helpful and knowledgeable. They also helped me put the cover on.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    best cast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and strong case. there is more gripping on this years vs past models so you have to get use to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS CASE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox style is truly efficient for my husband! He works doing Solar Installs, while being on the roof and working around heavy duty tools, the case protects his phone from being damaged. It has resisted falls of 5ft+ and has not had a single scratch. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has lasted me 2 years, and protected my phone!

    I would recommend this to a friend