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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,002 reviews
  • Rated 4 out of 5 stars

    Terrible change to screen less case. Ruined it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Miss the whole coverage screen. Why on earth they went to the screen less model is beside me. Terrible idea. The screen covers don’t fit perfectly so you’re stuck with an air bubble now using this case. Otherwise it’s just as good as before but now with a major designer flaw. Go back to what you did before. Not this new design.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the case on sale, and I loved it when I had my iPhone 12. I liked it because I work in a dusty environment and it covered the charging port and speakers from dust.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved my phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a screen saver on my iPhone and then put this otter box on. The next day I dropped a 4 cup glass measuring cup from the top shelf of the kitchen cupboard that landed on the screen and side of the otter box. The screen saver shattered and the otter box has a mark on the spot where the cup landed but, my phone is fine!! Because I had Best Buy put the screen saver on my phone this past summer they replaced it for free. What could have been a disaster was just a minor inconvience.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good fit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit well protected only use otter box on my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case if you don't mind a more beefy case.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, though beefy. I work on a farm and love a more sturdy case than most out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben did an excellent service assisting in finding the correct cover and applying to the phonr

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone protection. Durable but very hard to remove.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    The best case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, the color. I have the case for more than a year and still look great. Protect my iPhone very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it is great to listen with my favorite music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid dropped it like 100 times and the phone still intact best decision a made by purchasing this case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel like my phone has a lot of protection with this case. Love the purple color and I can actually find it in my pocketbook easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality case and really takes the impact. Seems to be dent and scratch proof as well. Very satisfied with this case

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    9/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use Otterbox on all my phones, normally use the commuter series but this generation I feel they slimmed down the case too much so I upgraded to the defender series. It is not too bulky and it make me feel like my phone is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A little heavy but provides real good phone protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box for iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and price was great!!!! Walked in and the customer service pointed me in the right direction and check out was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a previous Otterbox after 10 years. They’re durable and exceed expectations

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Apple outterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective for my 9 year old whom always seem to drop his phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky, not too slim. Feels robust enough for your daily hikes, exercise, or like me, a plumber who is sometimes crawling under a house with phone in my pocket. No bends no scratches, robust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. Getting used to using it as I had a flip phone for long time. In time will upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gerard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good box,fits my i pnone 12 perfectly, I had an I phone six with the same type box but the new phone was too big for it

    I would recommend this to a friend