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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,002 reviews
  • Rated 5 out of 5 stars

    Helpful sales clerk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful nice sales representative assisted me in finding exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. The lady that helped us was super nice. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for the farm has kept my phone safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough and sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Bought this for my boyfriend for Christmas and it has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rugged. Durable. Totally Worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior Design. Rugged, but still easy to use. Protects incredibly well. Has already paid for itself multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect iphone, so far has worked great. Was a little harder to put on the phone compared to our previous case, which was not Otterbox, but finally figured it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LASTS FOREVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case out there!!!!! Have ysed in the past and lasted a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box defender

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid quality phone protection, but a little bit bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter for iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great product. It really does work on impact not allowing phone to break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new business partner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice the iphone 12. I had an iphone 6. it is a huge advantage the Iphone 12. I am glad to have the new one, good size, good camara, nice color. Mine is blue. excellent choice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great protection for my new iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure, easy to place on my new iphone. Have used the OtterBox for my previous phone as well. Great protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Otter Box for all my cellular phone and have been verry happy with their performance. This one is no different. Good quality product all around.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit when putting on the phone but then it’s good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great case m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My preferred case for all around protection even a mild amount of liquid protection but it’s expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use this case all the time for my phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great value and best product out there, I definitely recommend this case for any device available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive and it was the only color available but it seems sturdy. The sales person was great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Eh..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh, does what it’s supposed to do. You have to watch what screen protectors you put on, not all of them are compatible. The case protects the phone pretty good, adds bulk, but it’s ok. There’s a little squeak when you press the sides, maybe mine was defective, idk.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Defender Series Pro case! Keep in mind, we have designed that case to be compatible with Amplify and Alpha Glass, but we can't guarantee compatibility with third-party screen protection. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good buy, but it does not have a screen protector.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Durable protection

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Admitting it isn’t fashion forward, but I had this case on my prior phone and it does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sturdy case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fit's nicely with the phone. I had the one for iPhone X and never really took the phone off the case until I upgraded to iP12 and to my surprise the phone looks clean with no dings or anything.

    I would recommend this to a friend