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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,002 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always went with Otter for my phone cases. It makes my phone a little thicker as that makes my phone easier to handle. It also still allows me to charge my iPhone12 wirelessly in my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy OtterBox for my Apple products. They never disappoint. I once had the case itself crack, and OtterBox replaced it. I only had to pay 5$ in shipping. Once again, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers excellent protection from drops and spills It is a bit bulkie if you if you carry your phone in your pocket Holster part of case has a sturdy belt clip that can also be used as a kickstand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product - it is very comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for this well protected case for the expensive phones! Great fit and great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, this protector is strong, nice and easy to use...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the product is typical Otter good quality; however, you must keep tabs on your phone as it can easily become detached from the holder and fall off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case. Dropped and phone was perfect. Good price and always have what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Otterbox. Does protect the phone from most falls. Gives you something to grasp. Nice colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. One of if not the best phone case.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Review

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I am a big fan of these cases, and refuse to use anything different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the durability of the OtterBox I don’t have to worry about any damage to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Defender Series Pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black Model:77-66213 SKU:642236, best case made for iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Otterbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go Otterbox defender, they have saved my phones on multiple occasions. Rugged, yet dont discolor or fall apart like those cheep brands do. You get what you pay for, Qaulity.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otterbox. Really protects my phone! Great color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this iPhone 12 Pro OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for your iPhone 12 Pro. I like that the holster doubles as a stand. Slimmer design than previous Otterbox cases that I have had in the past. Love it. I highly recommend it. The only reason it doesn’t get a five star review is that it doesn’t work with the Apple MagSafe charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case closed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could definitely make a case for buying this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product when I pay new phone. I love it!!! Sales associate was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Defender Pro case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it does the job of protecting my iPhone. I wish it was like the iPhone XR defender series case where the sides of the case/the lips were all raised around the screen. Other than that it’s a decent case. It’s not bulky and it doesn’t add a lot of weight to the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rough & Tumble case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sturdy & perfect for my son's new iphone! I'm always worried about him dropping his phone out of his pocket when he's riding his bike and now I don't have to worry.

    I would recommend this to a friend