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Customer Ratings & Reviews

$32.99
Save $27
Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,992 reviews
  • Rated 5 out of 5 stars

    Outer box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality very dependable for work & saves my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good material and it’s lasted longer then my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox on my Iphone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used an Otter box for years on all my phones, never broken a phone and always gotten top dollar when I traded them in to upgrade, great case and will always use one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good material best warranty not to heavy and easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is works really well for my iPhone 12 pro. I love it I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone w/no obligation to ATT, can leave anytime to other carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 Otterbox Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this case up at the store when I bought my new phone. The phone fit perfectly inside the new case. I have owned many Otterbox products and loved them all!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Review

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of these cases, and refuse to use anything different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased OtterBox Defender to protect my phone and wear on my belt for easy access. It is exactly what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Well worth the money. Especially if getting on sale. I had to watch a video to figure out how to install it, but pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for iPhone 12 or Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and thinner than previous Defenders but a bit deeper at the top and bottom than in the middle. It slims the case and keeps the edge protection...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Cell case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these otterboxes for his phone They are tough and durable for his line of work. They last one he had lasted 2yrs before he upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it with the price and durability . Satisfied with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time use...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Have used these for years and they seem to keep performing. Wish it still came with an integrated screen cover versus buying a separate one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox for iPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable. Have dropped face down a couple of times and there was no damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They still make the best protective case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box fan forever. I work construction, so my phone is needs to be tough. I’ve had an OB on every iPhone, and they do what the say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional and clerk was very knowledgeable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Feels great!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong case while still being comfortable in size. It comes with a case clip as well if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box is slim, feels good when you are holding it. Although, we usually buy the thicker Otter Box, we were surprised at how this product feels. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and quick and easy to purchase and easy to install.

    I would recommend this to a friend