Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,002 reviews
  • Rated 5 out of 5 stars

    A little pricey but works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well & works with wireless charger in our car & holds on the MagSafe car phone holder without the extra magnets on the case!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    wait time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hung around the store for like 25 minutes . I saw 3 geek squads walk by and not one person ask for help. I had to track someone down to get help. he wasn't knowledge able in apple products. then charge me to put a screen protector on. took even longer for that

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Andres! We hope that you are enjoying your products! Should any questions arise as you enjoy your products, please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bright Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color easy to locate. Very strong and fits easy over phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender... or nothing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ONLY buy Otterbox Defender.... not for everybody as it doesn't fit in a pocket. I don't see how people do that anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant about buying another defender case due traditional the cases being huge but this one is actually really thin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otterbox , long lasting and durable would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Concrete Floors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I have concrete floors in my home and I have dropped my phone several times. My otterbox has saved me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box for IPhone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product, good quality and good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox defender series

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox. It is the only brand of cell phone case that I buy. They might be expensive but well worth it to protect phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough as nails.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right tool for the job! You can’t go wrong with OtterBox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs B

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I would recommend this product to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection from kids

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my daughter. Assembles mist like the other otter boxes. Recommend a screen protector with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box for Apple 12 phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection box. It’s comfortable and sturdy. I’d recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone newbie

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a new iPhone user. learning new short cuts and uses. Enjoying the learning process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great resistance towards impact and its comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Otter box - not what they used to be :(

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box had been the go to cases for the ultimate phone protection. Not so much anymore. There are better options at a lower price point.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very durable. My only issue is that it's difficult to put it on your phone. Other than that, it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case but wish it had the plastic protection film on it like it use to have.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice an sturdy. I love the color. A little pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best cases for iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and product! I used to have Otrerbox case started 7 years ago and for me they are the vest cases for iphone

    I would recommend this to a friend