Customer Ratings & Reviews
- Model:
- 77-66213
- SKU:
- 6422365
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
Otter box for Apple 12 phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great protection box. It’s comfortable and sturdy. I’d recommend it 100%.
I would recommend this to a friendGreat case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very hesitant about buying another defender case due traditional the cases being huge but this one is actually really thin
I would recommend this to a friend- Pros mentioned:Fit
Bright Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color easy to locate. Very strong and fits easy over phone
I would recommend this to a friend Concrete Floors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. I have concrete floors in my home and I have dropped my phone several times. My otterbox has saved me.
I would recommend this to a friendiPhone newbie
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a new iPhone user. learning new short cuts and uses. Enjoying the learning process.
I would recommend this to a friendProtection from kids
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my daughter. Assembles mist like the other otter boxes. Recommend a screen protector with it.
I would recommend this to a friendOtterbox defender series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love otterbox. It is the only brand of cell phone case that I buy. They might be expensive but well worth it to protect phones.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case but wish it had the plastic protection film on it like it use to have.
I would recommend this to a friendGood case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case. I had to replace the last one because the corner snapped off it. Hope it doesn’t happen to this one too-that’s why the 4 stars and not 5.
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Price
Otter box - not what they used to be :(
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box had been the go to cases for the ultimate phone protection. Not so much anymore. There are better options at a lower price point.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is the best and the defender series will last a long time.
I would recommend this to a friend- Cons mentioned:Price
Protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice an sturdy. I love the color. A little pricey.
I would recommend this to a friend Súper phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent Great for hands free wen I have many things to carriers
I would recommend this to a friendThe best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box defender is an awesome case. I’ve had at least 6 of these through the years. Never broken a screen.
I would recommend this to a friendThe best cases for iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and product! I used to have Otrerbox case started 7 years ago and for me they are the vest cases for iphone
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Wireless charging
Otterbox Defender Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case offers great protection but sorry to say worked very poorly with Q1 wireless. I ended up returning this item for that reason.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry you're running into some technical difficulties with this Defender Pro Series case. This is strange to say the least because this case has been tested and confirmed to be compatible with Qi wireless technology. That said, not all platforms are made the same, and there are some other dynamics that can be a factor as well, such as the placement of the device, etc. If we can be of any further assistance, please feel free to contact us through our website under "How Can We Help You?" and select "General Questions," and we'll always do our very best to help
Best,
obcst
Review of Otterbox for iPhone 12 Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. Very sturdy and perfect for a 15 y/o boy!
I would recommend this to a friendOtter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy case, great price, quick service. Exactly what I was looking for.
I would recommend this to a friend- Cons mentioned:Wireless charging
Didn't work with Apple's wireless MagSafe charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case however it claims to work with wireless charging. However in my case it did not work with Apple's Wireless Magsafe Charger. It does work with some other wireless chargers but that should be stated in the product literature. I've gone back to my old worn-out Apple case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for any confusion or inconvenience. The Defender and Defender Pro Series case are compatible with wireless charging, but do not contain magnets in the case. Therefore, they will not adhere or "snap" to MagSafe charging stands and accessories. Should one be looking for a case with the rugged protection of the Defender, but also with MagSafe (magnets in the case) the Defender XT is an excellent option to consider! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further questions!
iPhone 12 case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will save you headaches from the screen breaking great product
I would recommend this to a friend