Customer Ratings & Reviews
- Model:
- 77-66213
- SKU:
- 6422365
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen protector
Cheaper to but Apple care & let the phone break
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to love Otter box. The Defender Series was great. Now its only half the case for twice as much money. It doesn't even come with a front cover, I have to buy a separate glass protector, which breaks repeatedly. It does not protect the phone nearly as well. I could throw the old otter box at the wall & not worry about my phone, now I worry if it slips off the couch onto carpet. A significant decline in quality. Just get the apple care & let the phone break, it would be cheaper that way.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any disappointment with your Defender Series Pro! After extensive design testing, our engineers determined that many of these newer devices will function best without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as Defender Series cases of the past. If you run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Otter box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is one of the most durable cases on the market. You can't go wrong with this purchase! Very protective!!
I would recommend this to a friendGreat protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone protector have always been a fan of OtterBox.
I would recommend this to a friendBeefy case for expensive tech
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't done any drop tests, but this case is solid. It is a thick case but iphones are expensive.
I would recommend this to a friendVery good phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very important purchase. This going to save me alot of money and headache. Very durable, I always use this brand.
I would recommend this to a friend- Pros mentioned:Protection
Strong case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did my classic test of chunking the phone at the wall a few times to see if it worked, phone case seems fine but my grumpy neighbor Gilly complained to the homeowners association about my racket so that’s the only drawback, great phone case just make sure you don’t have bad neighbors before wall testing it at night.
I would recommend this to a friend iPhone 12
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sturdiness of the case. I love the clip that allows you to use hands free to watch movies.
I would recommend this to a friendCase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this case due to the durability of it. If you’re rough on phones this is the case you need.
I would recommend this to a friendOtterbox Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case I’ve already put it to the test no damage on the phone. I always try to go with OtterBox for my phones.
I would recommend this to a friendTake care of your investment!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big fan of Otterbox products. This latest design appears to be even more robust than previous cases. Really happy.
I would recommend this to a friendGreat deal and protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I needed it for . My first and only case for my 12 pro. Well worth the money.
I would recommend this to a friend- Pros mentioned:Protection
Can never go wrong with otter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case! As always, no matter how many cases I try I always end up going back to an otter box! I had the Apple silicone case but I dropped it so much being the case was so smooth (not all a bad thing) and broke two screen protectors. Came back to otter box and BAM phone is safe and sound!
I would recommend this to a friend Otter box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box has always been my go to for casing when I go on hikes and rough terrains in case of accidental drops.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case. Very durable. I only buy otterbox.
I would recommend this to a friendBest case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Otter Box. Would use no other case for my phone. Have dropped my phone a few times, and no issues at all
I would recommend this to a friendAwesome Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our son for Christmas. He loves it. We’ve been a long time user of this brand.
I would recommend this to a friendCautiously optimistic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is very thin, so I'm concerned about longevity but it seems to protect the phone OK. When I put the case in the holster it appears to press against my screen protector. I've only had this for a few days.
I would recommend this to a friendOtter box IPhone 12 pro case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box product quality is superb. I only wish they had a matting glass front for ease of use and installation.
I would recommend this to a friend- Cons mentioned:Screen protector
Ok now if I drop my phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's what i ordered but i was dissappointed in that there was no protection for the screen. Not their fault, mine for not reading it through...
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. Additionally, this case is fully compatible with Amplify and Alpha Glass! If you have any troubles, feel free to call us at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Defender case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good case. Not quite as nice as my previous otterbox case but a good replacement
I would recommend this to a friend