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Customer Ratings & Reviews

$32.99
Save $27
Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,992 reviews
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Worth every penny of the cost. it isnt cheap, but we've always had great luck with Otter cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty & protective. My phone has been through a lot & this has held up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best phone case i have own, very durable yet fits in my pocket effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at a great price. It’s really nice to have a case that protects the camera without covering over it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple products

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful for my daily use of my phone saves me a lot time on keeping my phone with battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gteat phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I would recommend this phone so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover for phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. We have used it before and were pleased with the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Phone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Otter Box and the phone case works well. It was available I was glad it was available.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th OtterBox case I have owned over the past 12 years and so far the best! The outer cover has grip and fits snugly, the raised lip around the screen provides great protection for the screen, and as I work in a warehouse environment with cement floors I have yet to have damaged a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect I’ve never had a problem with my phone being damaged it’s worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case last a very long time I actually bought 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Case!! Hands down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! Not too thick and covers the plug in port so dust and call Pocket lint won’t get in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is the fourth one that I have purchased for different phones. Very relaible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects my phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use the OtterBox defender for each of my phones and I’ve never broken them. I swear by this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case was skeptical about the size turned out to be slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how slim yet protective this case is. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new case because my old one broke. Works great and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and well worth the cost ! I always trust in otter cases

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 3 out of 5 stars

    Otterbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case does protect the phone well but buttons are hard to push. Belt clip notches already wore out so the phone falls off the clip often.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Yikes. We definitely don't want your Apple/Otter combo falling free from the Defender Series Holster, and we're sorry to hear that's where things are at these days. Let's make sure things are dialed in going forward with a brand-new warranty replacement, which were confident will be better able to keep your iPhone secure by your side for the long haul!

      https://www.otterbox.com/en-us/warranty-claim

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Excellent phone protector.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install. A must for all i-phone 12's for protecting from drops or mishaps.

    I would recommend this to a friend