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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,002 reviews
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is the fourth one that I have purchased for different phones. Very relaible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect I’ve never had a problem with my phone being damaged it’s worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone protector.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install. A must for all i-phone 12's for protecting from drops or mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product very dependable. Kept my daughters 1st phones in excellent condition why we bought another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy phone. I’ve always bought a Otterbox phone for years to protect my valuable phones.

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 3 out of 5 stars

    Otterbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case does protect the phone well but buttons are hard to push. Belt clip notches already wore out so the phone falls off the clip often.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Yikes. We definitely don't want your Apple/Otter combo falling free from the Defender Series Holster, and we're sorry to hear that's where things are at these days. Let's make sure things are dialed in going forward with a brand-new warranty replacement, which were confident will be better able to keep your iPhone secure by your side for the long haul!

      https://www.otterbox.com/en-us/warranty-claim

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its thinner than the last otter case that I had for my iphone 8 Plus. Very comfortable in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gteat phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I would recommend this phone so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Slim But Big Protector!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been happy with my otter box protector for the iPhone 12 Pro Max. I have dropped my phone a few times and it has held up well. This is expensive at first glance. However, it pays for itself over time (especially if you keep your phone for a while).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how slim yet protective this case is. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new case because my old one broke. Works great and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Owned OtterBox case before so knew it would be a good. Very durable and protects great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and well worth the cost ! I always trust in otter cases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drop me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price match always shop around and one of the best warranties around you only pay for shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and at a great price! Will definitely shop here again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Defender case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good case. Not quite as nice as my previous otterbox case but a good replacement

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Another great Otterbox product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Otterbox products for years and their products never fail to impress me. Bought the latest for my wife's new phone and she says she loves it; she knows her phone is protected and does not worry about the occasional drop or when the kids try to get the phone. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several Otter Boxes with my other phones. I like the product for its quality and durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case last a very long time I actually bought 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy, stylish and durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case all time. It's very sturdy and durable. Saved my phone every time.

    I would recommend this to a friend