Customer Ratings & Reviews
- Model:
- 77-66213
- SKU:
- 6422365
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
Excellent Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case, and very sturdy. However, it is also somewhat bulky (more than expected). Due to the size and contours on the back, it may not easily in and out of your pocket.
I would recommend this to a friendAnonymous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly satisfied with my purchase. Huge fan of this brand, because they never disappoints.
I would recommend this to a friendGear buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase & at a great price. This phone case seems to be very durable.
I would recommend this to a friendOtter Bix
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding, friendly, quick, and smooth service. Couldn’t ask for better
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employee that helped us was very knowledgable with the product.
I would recommend this to a friendVery helpful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store clerk was very attentive, informative and helpful, was a pleasure shopping there
I would recommend this to a friendGreat case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tough and durable case that protects my phone the way I need it to.
I would recommend this to a friendOtter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case overall satisfaction guaranteed (: !
I would recommend this to a friendDurable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and convenient although a little pricey but good quality
I would recommend this to a friendTough box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the security one gets with an Otterbox. I know it will keep my phone accident free!
I would recommend this to a friendOtterbox worth the Money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox Case worth the money. Heavy duty and withstands the abuse.
I would recommend this to a friendPeace of mind
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with the purchase. There was a sale going on that day.
I would recommend this to a friend- Cons mentioned:Screen protector
No Cover over Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that it did not include a the cover over the screen like older OtterBox Defender cases and that wasn't put on the box.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Rick!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you end up running into any issues with your case, we have a great warranty, so we're more than happy to get you taken care of with a replacement OtterBox. Simply reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Otter Who?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aesthetically pleasing to the eye with the care and protection you expect out of this company.
I would recommend this to a friend Otter box defender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to protect your phone from drops. Even protects the screen edges
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality as always. Otterbox is the best product for me as i drop some stuff...
I would recommend this to a friendDefender iPhone 12
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This otterbox defender is thinner than the one I had for the iPhone X. Nicer feel too.
I would recommend this to a friendMy favorite case.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used Otterbox defender for my iphones. I love the little clip too.
I would recommend this to a friendYup...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still the best case for my needs and Otter has had great customer service over the years.
I would recommend this to a friendI phone purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Was very good to replace my I phone 6. A great up grade
I would recommend this to a friend