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Customer Ratings & Reviews

$32.99
Save $27
Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1992 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,992 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the purchase. There was a sale going on that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox worth the Money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox Case worth the money. Heavy duty and withstands the abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and sturdy. Best case purchases for the orice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to protect your phone from drops. Even protects the screen edges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security one gets with an Otterbox. I know it will keep my phone accident free!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    No Cover over Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it did not include a the cover over the screen like older OtterBox Defender cases and that wasn't put on the box.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Rick!

      We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you end up running into any issues with your case, we have a great warranty, so we're more than happy to get you taken care of with a replacement OtterBox. Simply reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter Who?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically pleasing to the eye with the care and protection you expect out of this company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality as always. Otterbox is the best product for me as i drop some stuff...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite case.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Otterbox defender for my iphones. I love the little clip too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was very good to replace my I phone 6. A great up grade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is landscaper and this case has saved his phone multiple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender iPhone 12

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox defender is thinner than the one I had for the iPhone X. Nicer feel too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best case for my needs and Otter has had great customer service over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case 310

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Strong phone case. I would recommend anyone this good product. I will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secure heavy duty, none slip case. It has a handy clip on back of case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otter box is tough. comes with clip case and is great for construction workers like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very sturdy and reliable case for your phone its definitely worth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and Protective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather durable and protective product. A nice complement to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i thought i would try this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone I know has an otterbox to protect their phones so I thought I would try this

    I would recommend this to a friend