Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Angle. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Left. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 1. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 2. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 3. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 11. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 12. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 13. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 14. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 15. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • OtterBox Defender Pro Series video 0 minutes 30 seconds

OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black

Model:
77-66213
SKU:
6422365
Highly rated by customers for:
$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,002 reviews

  • New phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New iPhone works flawlessly. It is fast and does everything I need it too.

    I would recommend this to a friend

  • iPhone case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Very sturdy. Will never own a iPhone with a otter box on it.

    I would recommend this to a friend

  • Phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case durable sleek and good looking for my new iphone12. Def recommend!!

    I would recommend this to a friend

  • Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one was for my husband! He loves it. Will buy again

    I would recommend this to a friend

  • Best in town

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage I was looking for I got what I needed!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    New Otter Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new case for my new phone but I refused to pay what my carrier was asking for it. I went to Best Buy and bought the EXACT same case for less than half of the price my carrier was wanting!

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend

  • Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need points!! Why does it have to be 50 characters

    I would recommend this to a friend

  • Otter Box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case! Always dependable and not easily destroyed.

    I would recommend this to a friend

  • Mikey

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems pretty solid and sturdy , only have had for a couple of weeks.

    I would recommend this to a friend

  • Iphone 12 pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best ever phone I have ever owned since I had my rotary dial

    I would recommend this to a friend

  • It’s good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s looks nice and protective. It works well with the wireless charger.

    I would recommend this to a friend

  • Civet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an otter box. I’ve dropped my iPhone 12 already several times. No issues

    I would recommend this to a friend

  • iPhone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. Easy to switch over my data. Not too large to hold which I like

    I would recommend this to a friend

  • great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, exactly what i wanted, cant go wrong with this

    I would recommend this to a friend

  • Great protection

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender series protection as designed, easy to install

    I would recommend this to a friend

  • Phone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very sturdy,exactly what I was looking for.

    I would recommend this to a friend

  • iPhone Clip on Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Satisfied with Phone Case Very Convenient easy to access

    I would recommend this to a friend

  • Nice case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great a bit more slender than the one I had for my iPhone 7 Plus.

    I would recommend this to a friend

  • great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and I would recommend this product. Nice look and good price.

    I would recommend this to a friend

  • Excellent cover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cover for iPhone 12. I love this brand it’s so nice a durable.

    I would recommend this to a friend
Page 76, Showing 1,501-1,520 of 2,002 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.