Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Angle. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Left. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 1. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 2. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 3. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 11. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 12. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 13. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 14. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 15. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • OtterBox Defender Pro Series video 0 minutes 30 seconds

OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black

Model:
77-66213
SKU:
6422365
Highly rated by customers for:
$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,002 reviews

  • iPhone Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a case for my new iPhone and I am pleased with it.

    I would recommend this to a friend

  • OTTERBOX

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the best!!! Bestbuy has various options and affordable

    I would recommend this to a friend

  • Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great product very sturdy. Would purchase this item again.

    I would recommend this to a friend

  • One of the best cases ever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's has otterbox dependability and is very rugged. I like the looks

    I would recommend this to a friend

  • Superb

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super protective, sleek,durable, and easy to install!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector, Wireless charging

    Wouldn’t charge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t charge wirelessly, no screen protection. Wouldn’t recommend

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're sorry for the confusion. This case is fully compatible with Qi Wireless charging. Are you attempting to use MagSafe? While this particular Defender Series Pro case doesn't support MagSafe, our Defender Series Pro XT case does. Please feel free to check it out on our OtterBox website. In the meantime, if you have any further questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd be happy to help.

      Kindly,
      obcst OtterBox

  • Pros mentioned:
    Protection

    PROTECTION FOR PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ITEM PROTECTS MY PHONE IT IS A GOOD WAY TO HELP WITH THE PROTECTION OF PHONE. THEY WEAR OUT AFTER A TIME PERIOD OF USE AROUND 4-5 YEARS. PRICE WAS GOOD ALSO.

    I would recommend this to a friend

  • Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very good quality, easy to install and a great value.

    I would recommend this to a friend

  • Individual

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was installed and is working as advertised

    I would recommend this to a friend

  • very sturdy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will definitely protect your phone. Very strong and sturdy.

    I would recommend this to a friend

  • Wow

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was exactly what I was looking for was fairly priced also

    I would recommend this to a friend

  • Phone protector

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to a friend. Awesome Also make a great gift

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very durable and has survive many drops so far.

    I would recommend this to a friend

  • Good phone holder/protector

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good does what it says you have to get used to putting it back in holder when on you belt. Also instructions not very clear

    I would recommend this to a friend

  • Nice and Solid.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and solid! This otterbox looks nice and is sturdy.

    I would recommend this to a friend

  • Excellent case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone case. It was on sale as well. Would buy again!

    I would recommend this to a friend

  • Replacement for otter box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for the same otter box that was two years old and had seen a lot of rough service

    I would recommend this to a friend

  • iPhone 12 case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black Otter box is very good quality highly recomendable

    I would recommend this to a friend

  • Brian

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend to anyone looking for a phone case

    I would recommend this to a friend

  • Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at an even better price everyone was very helpful

    I would recommend this to a friend
Page 79, Showing 1,561-1,580 of 2,002 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.