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Customer Ratings & Reviews

$32.99
Save $27
Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1993 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,993 reviews
  • Rated 5 out of 5 stars

    Outtabox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outta box love it...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zaki7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to have lifetime warranty if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Rocks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox have always used these with my Iphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I like it! It is just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very durable!! Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulldog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to put on. The pickup was seamless ash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, would definitely recommend it for use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. Provides great coverage from drops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy otter boxes for my phones this one came a little thinner then the rest but I believe it’s bc of the form of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    It’s protects as expected, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects nicely; however, I do not like the fact that I cannot use a wireless charger with this case. If you’re not looking to use a wireless charger... this could work for you. Otherwise, look into another case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Sweetness,

      Thanks for your feedback! We’re sorry that you are having some wireless charging difficulty with the Defender Pro Series. We’d like to figure out why this is happening as it did pass all of our wireless charging tests. Have you tried restarting your iPhone? Does this occur without the Defender Pro Series Case installed? If you find that restarting your iPhone and/or you don’t have this issue without the case, please contact us at the following link. We will gladly help in any way that we can!

      https://www.otterbox.com/en-us/contact-us

      Happy Holidays,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case! I’m loving it. I like the sleek feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good really strong cover!! i recommend to all.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just ‘ok’ but nothing great. No screen protector. Doesn’t work with Magsafe.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Apologies for the confusion, Andy, but this specific Defender Series case wasn't designed to accommodate the magnetic aspect of Apple's MagSafe technology. Here's a slightly different model that will fit that need!

      https://www.bestbuy.com/site/otterbox-defender-series-pro-xt-for-apple--iphone--12-and-iphone--12-pro-black/6450259.p?skuId=6450259


      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product and we got it at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good box for the new Iphone 12 for drop protection

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otter Box iPhone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sturdy iPhone protector. Have used Otter Box Defender covers in the past and they are sure grip non-slip. The phone holder to clip to your jeans or belt is an added plus for hands free

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 yr old loves it real well. It keeps his phone protected, because he can be a little rough with it. For the price, I'd say it well worth ut.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son (14) used this case for his iPhone. It only lasted a year. Maybe for a adult it will last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Good quality. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and safe .

    I would recommend this to a friend