Customer Ratings & Reviews
- Model:
- 77-66213
- SKU:
- 6422365
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Case quality
Five star
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case they got protects the phone all around would recommend
I would recommend this to a friend - Pros mentioned:Protection
iPhone 12
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great accessorize for the phone. Would recommend it to protect the phone.
I would recommend this to a friend - Pros mentioned:Protection
Great protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have iPhone drop many times with no damage. Keep phone dry and clean
I would recommend this to a friend - Pros mentioned:Protection
Keep yr phone Safe
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing to keep my phone safe. It is the best to stop any damage to me phone!
I would recommend this to a friend - Pros mentioned:Protection
Friendly advice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it’s me but I’m having difficulty trying to put this on my iPhone 12 Pro. It is very sturdy and strong though. Which will definitely protect my iPhone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Friend,
Sorry to hear you've had some struggles with the installation of your iPhone into the Defender Series Case. We're including a link to our video install guide on our official YouTube channel for your reference, and please feel free to touch base over on the official OtterBox website if we can be of further assistance and we'll always be happy to help!
https://youtu.be/Xcc0FiKE1yQ
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, works great. already saved me when new phone got knock off the table.
I would recommend this to a friend - Cons mentioned:Screen protector
Not liking new design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this model anymore because it doesn’t provide the protection all the way around the screen perimeter like before. I also miss the built in screen protector.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Chris!
We're sorry to hear that you're disappointed with your Defender Series Pro case! After exhaustive design testing, our engineers determined that the best way to interact with the advanced display of this device was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as Defender Series cases of the past. Additionally, that case is compatible with Amplify and Alpha Glass if you're looking to take your phone protection above and beyond what any of our old Defenders provided. Check out Amplify right here at Best Buy: https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&id=pcat17071&iht=y&keys=keys&ks=960&list=n&qp=brand_facet%3DBrand~OtterBox&sc=Global&st=iphone%2012%20pro%20alpha%20glass&type=page&usc=All%20Categories
Best,
OtterBox Customer Service Team
Phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love otterbox brand and it’s perfect and sleek for the new iphone12!!!
I would recommend this to a friendIt was all right I mean Ruben A’s to help that I g
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was all right I mean Ruben A’s to help that I got was that was quick and precise in the products of happy with what you came with more visual but I was cool
I would recommend this to a friendLove this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color. The case is not hard, it has a strong structure for the phone.
I would recommend this to a friend- Pros mentioned:Protection
Best protection for an expensive investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy very easy to install. Best protection for your expensive investment
I would recommend this to a friend - Pros mentioned:Protection
Otter saves my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case....a bit difficult to remove but AMAZINGLY protective
I would recommend this to a friend - Pros mentioned:Protection
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rugged and durable as otterbox always is Good protection for the money
I would recommend this to a friend - Pros mentioned:Protection
Awesome case used them for years
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be anymore happier with otterbox Best Buy for the money and protection!!!
I would recommend this to a friend - Pros mentioned:Protection
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects the phone very well I would recommend this for protection
I would recommend this to a friend - Pros mentioned:Case quality
Great item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent curb side service, excellent quality. I would recommend this item
I would recommend this to a friend - Pros mentioned:Protection
great Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case and keeps my phone safe, I like the belt clip.
I would recommend this to a friend - Pros mentioned:Protection
Amazing case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case! Super grip so no slippage! Protects my phone perfectly!
I would recommend this to a friend - Pros mentioned:Protection
Excellent
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It helps my phone with the protection I need from work.
I would recommend this to a friend - Pros mentioned:Protection
Phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, keeps the phone safe, never had issues, I love this case
I would recommend this to a friend