Customer Ratings & Reviews
- Model:
- 77-66213
- SKU:
- 6422365
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Good case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. It works good. I took it to the beach and it kept the sand out of it.
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case as it is durable Not too heavy and it really protect my phone
I would recommend this to a friend defending everyday
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am prone to dropping my phone. I always purchased the defender, it still hold up to my expectations. Only problem I am facing is the charging flap is coming off, its holding on by a strand. Otter is charging shipping 14.99 for a replacement. which I never had to pay for but now I am not sure how long this fee has been going on. I love this case regardless.
I would recommend this to a friend- Pros mentioned:Protection
Good protector
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice protector this does a very good job of protecting my iphone I have no problems with it
I would recommend this to a friend - Pros mentioned:Protection
Iphone otter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel the OtterBox = Defender Series Pro for Apple Iphone 12 was a good purchase and hoping it will keep my iphone safe from cracks or other causes for increased costs
I would recommend this to a friend - Pros mentioned:Protection
case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case and does a wonderful job protecting my phone which I drop a lot
I would recommend this to a friend - Pros mentioned:Protection
Otterbox Defender case for iPhone12
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otterbox Defender case is the best. It really protects the new iPhone.
I would recommend this to a friend - Pros mentioned:Fit
Otter box for iPhone 12
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case fits perfectly would highly recommend this product
I would recommend this to a friend - Pros mentioned:Protection
Safe Investment
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not own a I-phone without an otterbox to protect my cell.
I would recommend this to a friend - Pros mentioned:Protection
iPhone 12
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great accessorize for the phone. Would recommend it to protect the phone.
I would recommend this to a friend - Pros mentioned:Case quality
Five star
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case they got protects the phone all around would recommend
I would recommend this to a friend - Pros mentioned:Protection
Great protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have iPhone drop many times with no damage. Keep phone dry and clean
I would recommend this to a friend - Pros mentioned:Protection
Keep yr phone Safe
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing to keep my phone safe. It is the best to stop any damage to me phone!
I would recommend this to a friend - Pros mentioned:Protection
Great protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, works great. already saved me when new phone got knock off the table.
I would recommend this to a friend - Pros mentioned:Protection
Friendly advice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it’s me but I’m having difficulty trying to put this on my iPhone 12 Pro. It is very sturdy and strong though. Which will definitely protect my iPhone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Friend,
Sorry to hear you've had some struggles with the installation of your iPhone into the Defender Series Case. We're including a link to our video install guide on our official YouTube channel for your reference, and please feel free to touch base over on the official OtterBox website if we can be of further assistance and we'll always be happy to help!
https://youtu.be/Xcc0FiKE1yQ
Best,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Not liking new design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this model anymore because it doesn’t provide the protection all the way around the screen perimeter like before. I also miss the built in screen protector.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Chris!
We're sorry to hear that you're disappointed with your Defender Series Pro case! After exhaustive design testing, our engineers determined that the best way to interact with the advanced display of this device was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as Defender Series cases of the past. Additionally, that case is compatible with Amplify and Alpha Glass if you're looking to take your phone protection above and beyond what any of our old Defenders provided. Check out Amplify right here at Best Buy: https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&id=pcat17071&iht=y&keys=keys&ks=960&list=n&qp=brand_facet%3DBrand~OtterBox&sc=Global&st=iphone%2012%20pro%20alpha%20glass&type=page&usc=All%20Categories
Best,
OtterBox Customer Service Team
Phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love otterbox brand and it’s perfect and sleek for the new iphone12!!!
I would recommend this to a friendLove this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color. The case is not hard, it has a strong structure for the phone.
I would recommend this to a friend- Pros mentioned:Protection
Best protection for an expensive investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy very easy to install. Best protection for your expensive investment
I would recommend this to a friend - Pros mentioned:Protection
Awesome case used them for years
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be anymore happier with otterbox Best Buy for the money and protection!!!
I would recommend this to a friend