Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Angle. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Left. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 1. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 2. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 3. OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black.
  • Alt View 11. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 12. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 13. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 14. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • Alt View 15. OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Black.
  • OtterBox Defender Pro Series video 0 minutes 30 seconds

OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black

Model:
77-66213
SKU:
6422365
Highly rated by customers for:
$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,002 reviews
  • Pros mentioned:
    Protection

    iPhone 12 best case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case hands down for iPhone, can’t go wrong with this ......

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Vibrant color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Striking color! Phone feels protected and secure

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case that help protect your phone. Many drops and no cracks.

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    LOVE IT!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my iPhone 12 PERFECTLY!!! And Best Buy had THE BEST PRICE!!!

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Tough and sturdy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent safety case has saved my phone from damage.

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Total protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is safe, secure and probably the best phone case made.

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    iPhone case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite case that I had. Easy to put on and take off.

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I was looking for to protect my new iPhone.

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    iPhone Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case! Covers all the edges well and is solid.

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Same quality I expect with otterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great and fits well. I like the color.

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. Durable. Light Weight and A great Color

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend

  • Phonr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love the color and it looks solid and good quality

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend

  • Safe Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good, great color. I would recommend this one.

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Otter box case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome very protective case ! Highly recommended!!!

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love otter box products. However i wish they would have kept the screen protector that they stopped on the iPhone 8+ models.

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    iPhone Otter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels good and it is great at protecting my phone

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend

  • My phones best friend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Fashion and function who could ask for more

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend

  • Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really great and a once color for the phone case

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend

  • Love OtterBox Defender Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case....have had the same brand case for 3 of my iPhones. All my phones looked like new when I traded them in. I do and always have taken good care of my phones, but this case just gives me that extra added assurance knowing my phone will be protected. I will continue purchasing the OtterBox Defender Pro.

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro - Berry Potion

    I would recommend this to a friend

  • Good for iPhone 12s not max pros

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned the hard way and bought this for my max pro, it did not fit. So I returned it and purchased the iPhone 12 Max pro case and it fits fine

    I would recommend this to a friend
Page 91, Showing 1,801-1,820 of 2,002 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.