Customer Ratings & Reviews
- Model:
- 77-66213
- SKU:
- 6422365
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
Stephanie 9412
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case works for an iPhone 12 or iPhone 12 Pro but if you drop you’re phone a lot the case will crack
I would recommend this to a frienddurable case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great sturdy case for your I phone, I got it for a teen that drops her phone all the time. It holds up!
I would recommend this to a friendBad cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box has been known to save phones from damage but this model for 1phone 12 pro has a defective cover that muffles the voice during a telephone call.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing sound issues, as we understand how frustrating that can be. There is nothing inherent about the Defender Pro Series case that would impact voice transmission during a call. After checking to ensure the device is not contributing to the issue you have experienced, please give us a call so we can help by warranty replacing your case at 1-855-688-7269.
Great product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product when combined with a screen protector. The only improvement I would suggest would be an installation description.
I would recommend this to a friendNot worth it anymore.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the old style defender. It seems to be half of what it was for the same price. Don’t think it will protect the phone that well. I have been using Otter box defenders on all my phones for many many years. I think this will be the last. Not worth the money.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not feeling confident with your Defender Series Pro! Rest assured, that case design has been through hundreds of hours of design testing to ensure it will meet or exceed the quality set by past Defenders. We'd love to hear more detailed feedback about your experience, so we can pass your thoughts along to our engineers. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
It was cheaper than other times
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never seen this product at 35 dollars plus tax. This product feels good when its still new.
I would recommend this to a friendOtterbox is a great choice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t the color I was looking for, due to the limited selection available in the store. I like this color more each day. Case feels good.
I would recommend this to a friendBest phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always buy an Otter case for my cell phone. I have dropped my phone over the years several times and have never damaged my phone.
I would recommend this to a friendI love this case!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this case! The only downside to it is I have to buy a Otter Box Screen Protector because my screen protector is too big for the case. It’s okay! I don’t mind. I definitely 100% recommend this product
I would recommend this to a friendcase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super durable and espcially great for the 12. The color is pretty becasuse it is feminine as well. it is deff worth the money.
I would recommend this to a friendGreat product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always love OtterBox for protecting electronics. This is typical, great quality.
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! And I loved that Best Buy had it significantly cheaper than anywhere else. Awesome!
I would recommend this to a friendGood protection but very large
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for new IPhone 12 Pro as it was the only case available at launch. Good drop protection and coverage but the case is very large and hard to handle or fit in my bag. I replaced it later due to its large size.
I would recommend this to a friendHigh quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box has very high quality products. I had one for my iPhone 7 and got another one when I got my iPhone 12.
I would recommend this to a friendCell phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once served. On the gale was there got great service and knew what she was doing better then the sprint store in weatherford
I would recommend this to a friendHagisufi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent first time was complicated to use but I figured out. It’s safe and secure.without screen protection.
I would recommend this to a friendCase is recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful and sturdy case. The belt clip on can be turned around to protect the screen.
I would recommend this to a friendMr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rugged, strong, reliable. Good product for the price. Very versatile. I would but this item again in the future.
I would recommend this to a friendTerrye
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help during the busy holiday season. Really helpful employees
I would recommend this to a friendGreat case for I Phone XII
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case for my new Apple XII phone is sturdy and attractive. I have already dropped it without damage to my phone.
I would recommend this to a friend