Customer Ratings & Reviews
- Model:
- 77-66213
- SKU:
- 6422365
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Decent protection high price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection generally but disappointed that it no longer comes with any protection over the glass. Just as expensive as before with less protection.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Susan!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your case, it's also backed by our stellar warranty, so we'd be more than happy to get you a replacement case here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Wireless charging
GOOD & BAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for protection, but very finicky when it comes to wireless charging. I went through 3 different chargers to find one that would penetrate the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Chelsea!
We're sorry to hear about your frustration with your Defender Series Pro! While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Iphone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It good. I like. Very best good one. Use for iphone.
I would recommend this to a friendStrong case for a nice price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and strong case! Tbh a must buy for a accident prone iPhone user! Never regret buying otterbox!
I would recommend this to a friend- Cons mentioned:Wireless charging
Otto box not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box cover state that you can charge it from the back not so
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! The features of this case include wireless charging capability with the notation that we recommend OtterBox Power accessories for the best wireless charging experience.
Great case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always great to have, I always get this brand and it’s saved me lots of money
I would recommend this to a friendMs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first case was never delivered. I ordered the second case and it was incomplete. The front cover of the case was missing. At this point I am returning the case for a refund.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Outterbox products
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outer box is the only case I will buy. It protects your phone from damage and is very durable!
I would recommend this to a friendProtective Buddy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my phone safe. Is thin so my phone isn’t bulky. Comes in cute colors for individuality.
I would recommend this to a friendDaughter's iPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very well on my daughter's iPhone very durable
I would recommend this to a friendGREAT CASE!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Iphone case... Well made love the belt clip... Great protection dropped phone no issues....
I would recommend this to a friendGreat protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy and great protection. It has a raised edge to protect the screen.
I would recommend this to a friendI phone cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it’s very sturdy. Don’t have to worry about the glass breaking on my phone
I would recommend this to a friendPhone case
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this. Am still currently using. Will buy another when it’s needed
I would recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy, it looks good, I would highly recommend if you want your phone to stay safe!
I would recommend this to a friendCase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case very strong ,good quality some expensive but good merchandise
I would recommend this to a friendberry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the color, style and product itself is very worth every dollar also the price was great
I would recommend this to a friendYes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case it’s a little thin than the other I have but it’s a very good phone case.
I would recommend this to a friendNot as sturdy as they used to be
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This otter box has not lasted very long. Had to replace it after less than 2 years.
No, I would not recommend this to a friendgreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i always use otter box for my phones and iPads and have never had a problem.
I would recommend this to a friend