Customer Ratings & Reviews
- Model:
- 77-66213
- SKU:
- 6422365
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Wireless charging
Otto box not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box cover state that you can charge it from the back not so
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! The features of this case include wireless charging capability with the notation that we recommend OtterBox Power accessories for the best wireless charging experience.
Phone case
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this. Am still currently using. Will buy another when it’s needed
I would recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy, it looks good, I would highly recommend if you want your phone to stay safe!
I would recommend this to a friendberry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the color, style and product itself is very worth every dollar also the price was great
I would recommend this to a friendYes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case it’s a little thin than the other I have but it’s a very good phone case.
I would recommend this to a friendCase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case very strong ,good quality some expensive but good merchandise
I would recommend this to a friendSafety
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t think I was going to like this, but it is strong durable and worth the price
I would recommend this to a friendgreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i always use otter box for my phones and iPads and have never had a problem.
I would recommend this to a friendOtterbox Defender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdier than most cases, including some other Otterbox cases. Well worth the cost.
I would recommend this to a friendMs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first case was never delivered. I ordered the second case and it was incomplete. The front cover of the case was missing. At this point I am returning the case for a refund.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Great protection for phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a sturdy case that preforms as intended! Would recommend to friends.
I would recommend this to a friendNo glass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No glass protection, what’s up with that ??? Emailed Otterbox a couple of years ago with a problem, never did hear anything. Guess they aren’t concerned with customers.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Carolina21,
We’re sorry for any confusion with the Defender Pro Series Case and that we missed an email from you a couple years ago.
Although this case does come with raised edges to help protect the screen, it does not include a built in screen protector. We stopped including the built in screen protector with the Defender a few years ago. This allows customers the option of having direct contact with the screen or being able to pick from a variety of superior OtterBox glass screen protectors that will work seamlessly with the case and device.
We are truly sorry that we missed an opportunity to interact with you some time ago. We’d like to get things back on track. If you ever need assistance with your OtterBox case, please do not hesitate to contact us at the following link. We are happy to help!
https://www.otterbox.com/en-us/contact-us
Sincerely,
OtterBox Customer Service Team
5/5!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always the best case you can get for a new phone. I Always trust this brand.
I would recommend this to a friendNot as sturdy as they used to be
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This otter box has not lasted very long. Had to replace it after less than 2 years.
No, I would not recommend this to a friendPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case for my mobile phone. Well worth the price.
I would recommend this to a friendawesome product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love otther box! i can toss it around and it does not break :-) thanks
I would recommend this to a friendOtter box case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it my phone is always secure I’ve never had problem
I would recommend this to a friendGREAT CASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT CASE IF YOU DONT WANT TO BREAK YOUR PHONE SCREEN
I would recommend this to a friendHd
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed:a heavy duty case for those unexpected drops!
I would recommend this to a friendPHONE COVET
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE IT ! VERY WELL MADE LITE WEIGHT ! GOOD PRICE TOO
I would recommend this to a friend