Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,002 reviews
  • Rated 4 out of 5 stars

    iPhone pro max

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color. Charges good with my Qi stand but to bulky for my car Qi charger. Doesn’t feel very thight on the phone. Like some air space in the sides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box for iPhone 12 pro

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. very strong and secures phone excellently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great otter box but simple. Would be nice to a have a slot in the back of case for id and couple credit cards. Perhaps even a batter pack for phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box defender series for I phone 12

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent heavy duty case for I phone 12 very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Otter Boxes to protect my phones for over 10+ years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MagSafe wallet won’t stick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. It won’t hold a MagSafe wallet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box defender series I Phone cover

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone cover. Perfect for my I Phone. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox cases are the best cases.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased Otterbox cases for my new phone purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case but it doesn’t work well with iPhone 12 charger

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not in store stock, associate ( who I don’t really think knew what he was doing) said he would order. After almost 2 weeks just rcvd email order was canceled!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Ok not the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok just wish it came with screen protector especially as much as it cost nothing to protect screen

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Latinya,

      We're so sorry you're feeling as though this Defender Series Pro case is missing something.

      We decided to forego the built-in screen protector to allow direct, clear-cut access to your Galaxy's new curved screen technology. We understand how this could feel more vulnerable, but we assure you this case still went through extensive testing to ensure it will provide some of the best protection available, and we trust it will prove itself time and time again. If you're still unsure, please give us a call at (855) 688-7269, and we'd be happy to boost your confidence!

      Best,
      obcst OtterBox

  • Rated 5 out of 5 stars

    Dependable product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case. A little more expensive than most but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , absolutely great . No problems with it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what was expected works great the people that helped was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an excellent job of protecting the phone from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great brand great price. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Great Protection!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox works great as I have used it before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I recommend to everyone valve for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. Very sturdy for my constant drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case. Holds up well. I would recommend

    I would recommend this to a friend