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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 397 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the Defender Series Pro's excellent protection and high-quality build, citing its snug fit and ease of use. Many appreciate the case's grippy texture and the convenient clip. While some find the price high and the weight noticeable, the overall positive feedback points to a durable and protective case for the Samsung Galaxy S21+ 5G.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 397 reviews
  • Rated 4 out of 5 stars

    My upgrade S 21+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall samsung makes a good phone and this one is very much a improvement from my samsung 8+. I'm still learning how to use it that is the reason for 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox all the way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was needed and works well with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Phone Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer support in configuring my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Otter Box. Durable and Strong!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much!! Samsung is the greatest!!!! The cell phone associate Kevin went well above and beyond. I will never go anywhere other then Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, good quality. poor customer service

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very protected from srops and hits, but the silicon loosens from the hard case overtime.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Defender Series Pro ended up getting stretched out! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Overall fantastic cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great android with fantastic screen resolution. One minor drawback was not including the plug to charge the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good so far I like the big screen and how nice it look is way better then my old Samsung Galaxy s10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone well. A little on the heavy and bulky side. Side buttons work well without having to push hard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dallas cowboys player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was good he not figure out how to transfer photos and videos but overall he was ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all, I would recommend this iteam to someone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this type of case before. It seems they upgraded the rubber outer cover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable it protects my phone as intended and as otterbox has been known for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    free of charge service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product in stock and installed by Best Buy staff free of any charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goob but expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad case. Nice and thin, but not worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bj

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case sturdy and nice looking. I am happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    points

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yep its a case and it holds my phone thanks for the points

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the phone. I've had quite a few drop calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox Defender S21+5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Defender is reliable that's why I keep buying them,

    I would recommend this to a friend