Customer Ratings & Reviews
- Model:
- 77-81265
- SKU:
- 6439213
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Defender Series Pro case's protection and fit for their Samsung Galaxy S21 5G phones, finding it easy to use and of high quality. Many appreciate the case's grip and the included belt clip. However, some customers wish it included a screen protector and find the case somewhat bulky, with a few also mentioning concerns about the price and charging port cover.
This summary was generated by AI based on customer reviews.
A Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Very Good
I would recommend this to a friendGalaxy 21
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works great and is super fast. Only sad things are the absense of a headphone jack and the inability to use an SD drive.
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendPhone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy otterbox for my phone they are the Best
I would recommend this to a friendprotection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it protects my phone against drops and falls. AAA
I would recommend this to a friend- Cons mentioned:Screen protector
Not made like they used to be.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not like they used to be. No screen protection anymore. We'll see how it holds up
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
- Cons mentioned:Price
AVERAGE VALUE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No better than less expensive brands. SAVE tour money and look for alternatives
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:Ease of use
Works but expensive
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but is expensive, easy to install and clean compared to old models
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Joey!
We're glad to hear that you're liking your Defender Series Pro for the most part! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Golden
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing to operate. Uses terms never heard of, no explanation. During procedure frequently simply turns off instead of following command entered. Apps scattered about on (6?) screens, very difficult to organize. Screens will not hold as many icons as my old S5 Galaxy - meaning it is necessary to swipe up, down, left or right to find the desired app. Long, hard learning curve.
No, I would not recommend this to a friendS21 5G
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great with wireless charging. Good ridges to reduce chances of screen breaking.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the money- acts up a bit with the wireless charging but love it otherwise
I would recommend this to a friendNo directions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work great. Some directions for putting it on the phone would have been handy.
I would recommend this to a friendOtterBox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. As usual with otterBox products
I would recommend this to a friendOtterBox - Defender Series Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox - Defender Series Pro for Samsung Galaxy S21 good for $$$
I would recommend this to a friendOtterbox Phone cover.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Phone proctor. Otterbox has always been know for their great durable covers.
I would recommend this to a friendOtterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone center was very helpful in finding the correct Otterbox for my phone.
I would recommend this to a friendphone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product well worth the price no complaints so far
I would recommend this to a friendDurable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had any problems with so far. It is very lightweight and durable.
I would recommend this to a friendGood case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design for Samsung .helps with accidentally dropping and cracks
I would recommend this to a friendOtter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do the job Seems to do the job Seems to do the jib
I would recommend this to a friend