Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $11.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 397 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the Defender Series Pro's excellent protection and high-quality build, citing its snug fit and ease of use. Many appreciate the case's grippy texture and the convenient clip. While some find the price high and the weight noticeable, the overall positive feedback points to a durable and protective case for the Samsung Galaxy S21+ 5G.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 397 reviews
  • Rated 4 out of 5 stars

    phone case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have bought it at at&t but thought i would run down to best buy to see what they had . I am very pleased with it so far but i wished it had a kick stand .

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    love

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this case buy it for all my phones you can't go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Defender

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, good feel, non slip....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Phone Case with Clip holder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color case, than always the same black case I'm used to purchasing. My first OtterBox item ever purchased. Great size cover for new S21 plus phone in terms of not slim, but also not bulky (perfect fit). Note: The clip holder for phone is exactly what I was looking for to secure it on my person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend a lot of money on a new phone you naturally want the very best case to protect it. For me it's the Otter Box. Best quality and value. FYI ..Best Buy is my place to go to because of their helpful, knowledgeable employee.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otter box protective phone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very well built sturdy phone case but the only draw back is they should have a built n screen protector like they use 2

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and protects your phone good. I dropped my phone a couple of times and it has not affected my phone at all.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great Overall Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic tabs that secure the phone into the case are a bit fragile, but all in all, this is a great case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Protects your phone but would definitely recommend getting a screen protector as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with Otterbox!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always use otterbox with our company phones :) They are very reliable and if you were ever to encounter a lemon or something does go wrong. The support desk is very friendly and willing to make it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great! The buttons actually work. It is solid enough that my phone would only break if something hit the screen itself. It does add a little weight but not a big problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chuck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, would have liked a screen cover but I suppose the Price of $60 was not enough to cover that. Also it would have been nice to get a little discount on the cover. I guess I will have to look around next time I buy something.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case and holder

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband likes the new phone case. Works great for him

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Go to case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan of the otterbox, always get them to protect my phones. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this brand for all of my phones and they last for years. It really does the work because I keep dropping my phone. Without these cases, I would have to buy more phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case for the money.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9 months later, it still looks great. No stretching and no pulling of the rubberized portion. Has hit the ground multiple times with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Rick's phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case. Love it. I want to protect phone as much as possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone case but install instruction confusing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is wonderful and couldn't ask for a better cell phone case. Only reason I didn't give a 5 star is that the directions for installing the phone in the case were confusing at best and Otterbox could do a lot better with the direction - whether utilizing some sentences, or providing better and more explicit diagrams.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Defender of my universe (phone)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is incorrect. The case completely covers the phond making the camera inoperable. Also the case makes the belt clip not 100 percent secure. It has not always clicked into place ... and then the phone has fallen out. Otherwise I feel that it is enabling the phone to be secure. It is a new purpose and perhaps too early for me to rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this otter box. It’s very resistant to falls and hard impacts with the floor. My phone has not cracked even though I have dropped my phone at least a little over 5 time.

    I would recommend this to a friend