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Customer Ratings & Reviews

Your price for this item is $47.99
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Customer reviews

Rating 4.7 out of 5 stars with 1265 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection offered by the Defender Series Pro for Samsung Galaxy S21 Ultra 5G, along with the phone's camera quality and the case's fit and ease of use. Some customers note the good grip and design, and appreciate the warranty. However, some customers express concerns about the lack of a built-in screen protector, the bulkiness of the case, and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,265 reviews
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and a good value. Needed a case for a rugged environment.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    WB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was do for an upgrade.Nice phone good battery life great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I had. Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best best best best It’s absolutely amazing Quality 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case very durable grate for work will keep your phone like new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Phone drops a lot and this has protected so far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cell case . Keeps phone safe. Not worried if I drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good protection for a price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has wonderful protection for your device but it adds a lot of mass and makes your phone feel very large plus the grippy rubber all over the back and sides makes it turn your pocket inside out every time you want to take your phone out to check any messages, calls, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone security in a box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to keep your phone "drop protected"! Works well and i love the Otter Box warranty! Top knotch!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Its okay!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this early in the year it has held up okay. The rubber on the case that goes along the camera housing is flimsy and just isn't holding up you can peel it very easy its loose. The case gives great protection but just doesn't hold up well one time.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the slipcover getting loose, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S21 Ultra, Defender Case in Blue Fits perfect, comfy grip and holster excellent, cameras well protected in and out of holster. Wireless charging works with my older and newer Samsung wireless chargers (my friends iPhone 12 Pro Max in the defender case didn't work on either, so I was concerned, but s21 ultra in defender works perfect) Blue color looks nice too! Overall very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many Otter Boxes over the years and cant deny their quality. I do wish the defender series came with the option to not pay for the holder like the commuter does.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. No charger. That's dumb. What else can I say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. I have been using this brand for most of my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to buy all my accessories on Best Buy all time..great stuff and cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the case and i love the fact that it comes with a stand!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good buy for any phone. Offers great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox the only way to go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always the best route to go. Never fails me. Very strong and durable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    This is for my fellow clutz people

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a huge clutz and Otterbox has never done me wrong. Best durable phone case out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life saver. Life saver Life saver. Life saver Life saver. Life saver Life saver. Life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fort Knox for your phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending a grand for my samsung galaxy S21 ultra I'm not leaving anything to chance. My only small gripe is you can't have the kickstand without loosing the ability to use your camera.

    I would recommend this to a friend