Customer Ratings & Reviews
- Model:
- 77-81271
- SKU:
- 6439206
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection offered by the Defender Series Pro for Samsung Galaxy S21 Ultra 5G, along with the phone's camera quality and the case's fit and ease of use. Some customers note the good grip and design, and appreciate the warranty. However, some customers express concerns about the lack of a built-in screen protector, the bulkiness of the case, and the price.
This summary was generated by AI based on customer reviews.
Feels great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and quality to the case. Would buy again
I would recommend this to a friendBest case for your tech.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box always delivers high quality products and I always owned one since the second generation Ipod touch was released! Best cases around.
I would recommend this to a friendGood buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 2 years. Liked the first time so i got again.
I would recommend this to a friendCase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Very durable awesome quality case best case
I would recommend this to a friendHome Run SAMSUNG / BestBuy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Allways buy unlocked phones. Was using a note 10 plus. Now the Note is all carrier locked. The Samsung rep was at Best Buy. Went over all the features of the S21 and showed me the exclusive Best Buy Blue. Happy w the purchase, service and the product. The phone has vivid video, pictures, speed, audio and design. Home run!
I would recommend this to a friend- Pros mentioned:Protection
OtterBox for life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just upgraded my phone from Galaxy S8+ to to Galaxy S21 Ultra 5G. S8+ was over 4 years old and I had bought my OtterBox for it the same day. These products pay themselves off. Like my friends who probably replaced their cases two to three times, my case stayed the same. So had no problem making a decision on another Defender series case for this phone.
I would recommend this to a friend Otter Box review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just like the other Otter Boxes that I have used, tough enough to do the job of protecting the phone very well.
I would recommend this to a friend- Pros mentioned:Protection
Great case not for pop sockets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection, ive dropped my phone a few times and it's stayed in great shape. However, the case is gorrible with pop sockets. They keep unstucking from this case
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series case. Because of that silicone outer slipcover, PopSockets will not adhere properly to this case. Keep in mind, we do have an Otter + Pop Symmetry Series case for your device that has an integrated PopSocket. If you have any questions, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
- Cons mentioned:Bulk
The bulk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is no doubt safe,the case feels very sturdy and fits very well. However the added bulk makes this nice sleek phone a brick.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear the Defender Series Pro case is feeling a bit too substantial for your needs and taste, Richard. If you're interested in something with a lower profile, our Symmetry Series case might be just the thing! Feel free to take a closer look right here at Best Buy, and give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to help.
https://www.bestbuy.com/site/otterbox-symmetry-clear-series-for-samsung-galaxy-s21-ultra-5g-clear/6439190.p?skuId=6439190
Cheers,
OtterBox Customer Service Team
OtterBox cell phone protector.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and I like the belt clip. Was concerned about the durability of the lock on the belt clip, but it is secure.
I would recommend this to a friendMerry Christmas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad needed a new one for his phone so.. this was one of his xmas gifts
I would recommend this to a friend- Pros mentioned:Protection
Overall good.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Material sheds off after a while in hot spots. Does protect my phone though.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you have experienced an issue with the case material peeling or shedding from the case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung phone case is great. Its the only one that has a cover for the USB port.
I would recommend this to a friendOtterbox is the way to go for Samsung phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used OtterBox on my last Samsung phone and made the right decision to use it again. The belt clip holder has been improved.
I would recommend this to a friendGreat case.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case for the money. I've used them for years and have never had a problem.
I would recommend this to a friendNice case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case! I would suggest the belt clip be made with a little stronger materials, but still good.
I would recommend this to a friendGalaxy Perfection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best phone that Samsung has far. My only complaint is that I now have to use 2 hands to type on this massive display.
I would recommend this to a friend- Pros mentioned:Protection
Nice Protective Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently ordered the new Galaxy s21 ultra 5g and needed to get a case I felt was protective enough for such an expensive phone. I have owned this type before so decided to give it another go since it has protected my precious phone from damage. Blue is my favorite color so bought this and it looks nice. Good choice
I would recommend this to a friend Galaxy S21 ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: You won't be disappointed Con: No SD card slot
I would recommend this to a friendMel's Galaxy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delighted with my new phone! I just wish I was smart enough to utilize every asset of it. Exrtremely happy.
I would recommend this to a friend