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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1264 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the phone's protection, camera quality, and snug fit. However, some customers have expressed concerns about the absence of a built-in screen protector and the bulkiness of the phone. Some customers have mentioned issues such as price and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,264 reviews
  • Rated 5 out of 5 stars

    Elated consumer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OTTERBOX is the best device protection, that money can buy. Hands down, bar none. DEFENDER SERIES, cannot be beaten. Otterbox DEFENDER has saved my Samsung NOTE 20 and GALAXY S21 ULTRA on numerous occasions. I just happen to be a bit clumsy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, switching over was quick and easy. Camera is amazing. Thumbprint sensor has been improved greatly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, Value, and Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Protective. Great pricing. I cannot believe how great a deal this was. You cannot beat value and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy s21 Ultra 5G is a good phone, takes great pictures. Still getting used to it, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used this type of otter box. Has a slimmer profile but still protects the phone really well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopds up great. I am a retail worker and my phone is utelized daily. Ive dropped and/or had it knocked it over a few times already and its perfectly snug and safe in its case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S21 Ultra 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and the emoyees at Best Buy are the best! Ghe youg man that helped explIn the trade-in n program and the houg girl that took the time to take care of the data transfer were both just fantastic!!! Inwould definitely recommemd go to Brst Buy for your new phone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Not stretching like previous cases.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Defender cases. I wouldn't protect my expensive phone with nothing less. No stretching so far

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    No screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have a screen protector. Case may help but if lands on something hits the screen no protection provided.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the Best camera available right now & my wife wanted a really good camera ' so I bought the best around lol

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good otterbox case. Makes the phone kinda thick to fit in pockets but it's protected

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    S21 ultra cell phone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone, great camera! I do not like that it doesn't have room for sd card for extra storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S21 ultra 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Samsung S21 ultra 5G phone! I had a wonderful experience at Best Buy thanks to Rushad and all of his help! He was extremely knowledgeable knowledgeable and very patient and was able to answer all of my questions! I highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality case. Very sturdy and feels like it will be very sturdy over time. Two pieces snap around your phone, the cover that has the belt clip can be rotated to act as a stand. Very useful when watching videos. Well worth the price, plus saved a few dollars on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Otter Box for S-21 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box makes a great product. Perfect fit for the larger S-21 Ultra. Nice no slip feel in the hand and a textured back to help keep it in place. This one is a winner.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Like but still cracked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some how my phone cracked while inside one of these bad boys. Must have screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has protected the device. It is very difficult to remove from the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reduced Quality for the Same Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago, OtterBox Defender Pro set the standard for elite protection. They no longer meet their own standard. Now, it's just another rugged phone case. Worth 4 stars on its own, but nothing noteworthy. When they return to the gold standard, I'll happily return to granting 5 star ratings. Until then, this product no longer deserves it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Very durable and secure.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using otter box cases for several generations of phones (galaxies). For some reason, when I got the s21 ultra, I decided to cheap out for a case; like a 15 dollar case with a built in stand. I used it for 1 week and returned it. The comfort in the hand, secure grip, and the no stress drops are well worth the price! The buttons on the case feel great and contact well. The charging port cover also fits well. It is easy to clean. I rarely use the plastic holster it comes with, but it is handy for propping up and setting on a desk or counter to watch videos.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    FIRST OTTER BOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feels kind if thin, but I dropped my new phone for the first time and it's still working fine?

    I would recommend this to a friend