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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1264 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the phone's protection, camera quality, and snug fit. However, some customers have expressed concerns about the absence of a built-in screen protector and the bulkiness of the phone. Some customers have mentioned issues such as price and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,264 reviews
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with value of purchase...no complains !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best proteccion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider otterbox to be one of the best brands for protecting devices such as phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good stuff found just what i was looking for associate super helpful

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Don't drop the ball on this one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's not kid ourselves. Phones are necessities but they're also crazy expensive. For those of us who want to protect our investment and keep our phones intact and looking great, this is the answer. Sure the OtterBox "spoils" the slim lines of the Galaxy S21 but that's a small price to pay. On my past two phones, I tried other, cheaper phone cases and they didn't measure up. I like this one a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth the price.I will definitely recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Default case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was my daily case up until o traded my phone in to upgrade to a s22 ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color options

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, phone is well protected. Only complaint is very few colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection ever!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best otter case for my needs. Has stood withstanded 2 yrs now. No problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product, of good quality, it does well if it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case good quality I would recommend getting this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my to go to phone case brand. Otterbox secures your phone better than any other brand out there if you dont already own one dont complain if your phone breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has held up very well over time, and is priced well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your phone with the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it. Never risk keeping your phone in a weak case or no case at all! Defenders are warrantied for life by Otterbox. Claims are easy and I have only had to do it once in the past 10 years and that was only because my dog chewed the charging port flap off. After 3 years of use, I pull the phone out to trade it in and the phone looks brand new still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing a LCD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only took 2 hours to get my phone back. Very helpful and professional. Diagnosed very quickly and went to work. Thanks to the guys at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In stock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Only store around that had this one in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color options

    Rated 3 out of 5 stars

    Sturdy protection but could have better features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy case that protects better than most. Cons are (1) no sliding cover for the camera lens window (competitors have it), (2) same flimsy belt clip as on previous models (I broke two of these on my previous OtterBox phone case, (3) no bright colors available to make it stand out on a table, so it is easy to walk past the dark case and leave the house or office without your phone. All salespeople said this is the best brand, so that should be the deciding factor for its purchase.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointments with your Defender Series Pro! We greatly appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. If you do end up running into any issues with your case, we have a great warranty, so feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just what i needed for a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bonito protector

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector Vicente Randolfo Francis Manuel Rodriguez..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like and love this item and the price was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    S21 PROTECTOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CASE..ADDITIONAL BELT CLIP COMES IN HANDY.EASY ON AND OFF

    I would recommend this to a friend