Customer Ratings & Reviews
- Model:
- 77-81272
- SKU:
- 6439211
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the phone's protection, camera quality, and snug fit. However, some customers have expressed concerns about the absence of a built-in screen protector and the bulkiness of the phone. Some customers have mentioned issues such as price and weight.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen protector
Ok but not pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but I was expecting a screen protector to come with the case. My research showed this style otterbox should have one.
No, I would not recommend this to a friend Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good, not too flashy. Case could use a little more thickness but overall I like this product.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're liking your Defender Series Pro for the most part! We appreciate your feedback about the thickness of the case, and we'll be sure to pass your thoughts up the ladder to our design team. If you run into any issues with your OtterBox, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Perfect fit for my phone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extra strong construction makes this product perfect for any construction worker.
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my husband and he like it because is not to thin.
I would recommend this to a friendExcellent Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful phone so fast...excellent financing would definitely recommend
I would recommend this to a friendPhone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fiance absolutly loves her phone especially the stylus
I would recommend this to a friends21
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone.........................................................
I would recommend this to a friendDefender Series for Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case works great for what I need to use it for. Like the belt clip.
I would recommend this to a friendMmmmmmm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Click the clip all the way in for the kickstand thing . Very nice
I would recommend this to a friendgreat phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new phone and it looks so cool. Love the options on the camera
I would recommend this to a friendBest case ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Had for over a year, still holding up. Hasnt warpped yet. Will buy again in needed
I would recommend this to a friendBear phone ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new phone. It is fantastic and amazingly fast
I would recommend this to a friend- Cons mentioned:Screen protector
My other box defender experience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an otter box defender for my Galaxy note 9 and the screen cracked when I dropped it from my hip. Then I bought another otter box for my Galaxy note 10+ and I also bought the liquid screen protector from asurion and has them apply it and then I dropped it afrom waist high and the glass on the front and back cracked stating from the left bottom corner. And now I bought another otte box defender for my Samsung S21 ultra. . All in all I've probably dropped these phones over 50 times combined from a height of no more than waist high and never throwned , slammed or smashed.. now some would say well that's pretty good 50 dropped and only 2 cracks. So I give this otter box defender a grade of F and I would not recommend it to anyone especially if they have a Samsung or another phone with a curved screen. Also if I want to charge my Galaxy smart watch or ear buds with the wireless power share I have to peel back the rubber portion of the otter. box because it will not wirelessly charge through the plastic case with the rubber sleve.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've hit a couple of rough patches with the OtterBox Defender Series Case throughout the years. We genuinely put forth every possible effort—from design and materials to manufacturing and post-production testing—to ensure our products will provide the very best protection available to help safeguard one's device, but unfortunately, any given incident is still subject to a variety of unique dynamics that prevent us from being able to eliminate all risk.
If you're in need of a case that would provide a bit more flexibility with wirelessly charging, our Symmetry Clear Series might be worth checking out:
https://www.bestbuy.com/site/otterbox-symmetry-clear-series-for-samsung-galaxy-s21-ultra-5g-stardust/6439197.p?skuId=6439197
Kindly,
OtterBox Customer Service Team
Otter Box Tough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great case by Otterbox. I only wish the case was made in USA.
I would recommend this to a friendCase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this case for my phone. Very durable holding up well.
I would recommend this to a friendBest phone protector out their
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had many of the Otter box case's and loved them all
I would recommend this to a friendDurable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable for my husband who works outside and on the go.
I would recommend this to a friend- Cons mentioned:Screen protector
Good quality case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, otterbox cases are one of the best you can fine. There is no question about that. Sadly one of the biggest issues with this case is that it will constantly remove any screen protector you use (even their own will peel). If you don't mind having a phone without a screen protector than it's fine. Also because of the big camera, the bump doesn't really protect the camera too well.
I would recommend this to a friend Best case for your expensive phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No better place to buy an Otterbox here when you purchase your S21 Ultra
I would recommend this to a friendI LOVE MY CASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love defender series PRO FOR MY GALAXY S21 ULTRA 5 G BLACL
I would recommend this to a friend