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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1264 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the phone's protection, camera quality, and snug fit. However, some customers have expressed concerns about the absence of a built-in screen protector and the bulkiness of the phone. Some customers have mentioned issues such as price and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,264 reviews
  • Rated 5 out of 5 stars

    sr tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent worth the price exactally what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable protector.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case for Galaxy S21 Ultra 5G smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have used Otterbox and have never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, this is the best case for the Samsung S21 U5G. The black on black version of this case is also very nice. They are super durable and last a long time, even with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in the store to find things for my phone and I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy since this is my first quality phone purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ceo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. It charges slow very slow. Not too bad though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, will definitely recommend. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband's new phone and very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Great Great Great Great Great Great Great Great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Courteous service. Service employees very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dom.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, quality case for S21 ultra. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Protection

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my 21 ultra. Thought it was going to be a great case since a have always bought otter box cases for older phones. This case was not a good as i expected, phone keep falling off of holder it came with.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Yikes. Very sorry to hear of the unnerving experience with your S21 Ultra/Otter combo somehow coming free from that Defender Series Pro holster. Let's take things from the top with a brand-new warranty replacement that is sure to keep everything properly dialed in going forward!

      Just ping our handy Otters through the following link and we'll have this all cinched down in no time! https://www.otterbox.com/en-us/warranty-begin

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, is just what I needed. Great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 21 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever owned, and I've had many galaxies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case eve

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Would recommend this to anyone!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase I highly recommend this product to you

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Bubbles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated. Only con is it causes bubbles in the bottom edge of a screen protector.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear you've run into some bubble trouble with your screen protector while using the Defender Series Pro case. Is that piece one of ours? Unfortunately, we aren't able to guarantee compatibility with all of the various third-party options available these days, but an OtterBox screen protector should work great. Feel free to touch base at 1-855-688-7269 if we can be of any further assistance, and we'll always be happy to help!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To protect your phone this is a must buy..........

    I would recommend this to a friend