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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 3,768 reviews
  • Rated 5 out of 5 stars

    Good quality protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale which makes it nice. Hard to buy a phone protector after shelling out money for a new iPhone. Good quality. Have bought several over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has worked great protecting my husbands phone. We also have the same case for my daughter on her iPhone...it has saved the phone on MANY occasions. Drop protection you can trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job protecting my phone! I had one for years and finally had to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper than another phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surviving a twenty + year old mechanic who is easier on his tools.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone case but....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case problem with it was that the case of the phone case was already opened and it seemed like it was a return item. Yeah it was probably my fault for not checking but come on ya could of just taking it of the floor, that way no one would have to get a used phone case but still pay for a it like if it was new!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good solid protection for my phone nice to have a fun color to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve had for almost a month now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a little “adjusting” I Must say this case is awesome. I just started using the extra attachment that can go on belt and I’m even more in love with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox for My iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Otterbox cover for my IPhone. Price point was excellent and the easy of installing it on my iPhone was quick and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cases with good warranty! I have had one for every iPhone I have purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long lasting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox makes a great phone case. This one replaces the old one that I had. It was on its 3rd phone before I finally wore it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my husbands new i phone. Sturdy case and screen is just right for texting or working on internet. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have dropped my phone multiple times and with this case, it has never cracked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good buy

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described! Fast shipment! Will buy again in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at reasonable price Reliable and well made

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    All employees were pulled together successfully

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full protection My phone was just repaired and i had a generic case dropped it on face and cracked all in one week Havent fixed it yet instead bought this case and has stopped the cracking going futher Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the phone. Works well. Belt clip seems weak.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good up to the point where water can find it way it if you don't fully close it up. If water does get in then you'll have to take the case off the phone just to let it dry fully off.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series case! While our cases are tough, they aren't designed to be waterproof. If you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we'd be happy to get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best case for this phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! Perfect grips!!! Fully protects the phone and I love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox cases are the best. They last a long time. It’s the only case I will put on my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific case for the workplace. Rugged, durable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this case for phones for all our technicians. It is durable and rugged with out the bulk. Otterbox stands by it warranty as our techs are tough on the holster clips.

    I would recommend this to a friend
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