Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,771 reviews
  • Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good up to the point where water can find it way it if you don't fully close it up. If water does get in then you'll have to take the case off the phone just to let it dry fully off.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series case! While our cases are tough, they aren't designed to be waterproof. If you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we'd be happy to get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Tough Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not real heavy and fits perfect and smoooth in my hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect insurance policy on an expensive investment. Worth every penny for the peace of mind it gives you. Recommended without reservation.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Grade B

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for guys. Women may find it a little bulky..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case for teens.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice case durable and protects phone very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Otter Box for my first phone and never had a problem with the box. Hopefully same will be for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very strong and can handle a lot. I also got the order a day earlier than expected which was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't tell me how much to write on a review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding value. now if all I want to say is that it is an outstanding value why must I have to have 50 characters to post a comment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - the ONLY choice!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I have been using OtterBox cases for years! All of our phones live in OtterBoxes...they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have dropped my phone multiple times and with this case, it has never cracked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Otterbox Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this version of the Otterbox on a previous phone years ago. It’s very durable and lasted quite a long time. In my opinion it is the best out of all of their options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and over 50% off the price! Never used a Defender case, but the Commuter was out of stock. I am happy that I switched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job protecting my phone! I had one for years and finally had to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds up great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case overall. I beat it up a bit while working in construction and other than looking a bit dirty at the end of the day everything still looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox cases are the best. They last a long time. It’s the only case I will put on my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox is the best.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough. Easy to use the belt clip. Would always recommend OtterBox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How many times I have dropped my phone. Thanks to Otter Box it still works, no cracked screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workd good its the best product to use while working I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the standard for OtterBox. This one is rugged for a phone that gets a lot of use. Adds to the size of the phone, but that’s how it protects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at its best

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a year with my Otter box and it is going strong. Though the wrist band connection failed on the box, the protection for the phone is still great.

    I would recommend this to a friend
Sponsored