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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,768 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love the otterbox cases because we always drop our phones.

    I would recommend this to a friend
  • Cons mentioned:
    Port access

    Rated 3 out of 5 stars

    hard to plug in charging cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I find is that I have a hard time plugging in my charging cord to my phone through the case . I have had Otter Box Cases before and they are Awesome just this case is made to where it is difficult to connect with adapter .

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Jude!

      We're sorry to hear that you're having some trouble plugging your phone in with your Defender Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone Se 2nd generation fits nice & snug in this case. I like the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the case it was a great deal on sale . I was super happy . No problems with the cas thank you so much for make a strong one

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great protection for my phone and is durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for some time and it protected my phone from drops and unforseen dings! Well made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been perfect for my hard working husband. Very rugged. Have no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all time favorite case. I can throw this thing down a flight of concrete stairs and it’d be just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Sorry excuse for a phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is NOT supposed to break and it's supposed to protect the phone. Well it didn't work. It broke already. Terrible! Seeing that i asked for the best case and they gave me this. Im disappointed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear your Defender Series Pro has fallen on some hard times, but it won't be a problem for our handy Otters to help fix things right back up with a brand-new warranty replacement case! You can set things in motion with the following link and we'll take it from there.


      https://www.otterbox.com/en-us/warranty-claim


      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item for someone. I am a fan of Otter Box for the protection and value it provides. It was black and it came with the clip that can also be used like a stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phil

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever strong lasts a long time never breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very sturdy and good quality material.I would recommend if you have younger children or if you drop your phone a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend works with a moving company and all his other cases break! This is the only case that lasts! Super easy to put on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! I knew ahead this was exactly what I wanted as I have had one before. In stock and great piece.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone Protector!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made multiple purchases overt the years of this case for each iPhone I have purchased. It has never let me down. I have dropped my phone many times, never a cracked screen or any other damage to mu phones. I am a repeat buyer of this product and will continue to do so for future iPhone upgrades!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative pointed out the fact that one really does not need this case. Maybe true but were I work I consider it to be a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sturdy case. worth the investment. my ipad is in good hands. if you are buying the ipad at the same time ask about getting a discount on the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get OtterBox cases. There really isn’t anything that compares with durability and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable, my four year old is crazy and tends to drop and destroy my phones. This case has saved me time and time again....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case forever !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box. Enough said. Thrilled with this cover Would have like a color choice , however black goes with everything !

    I would recommend this to a friend
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