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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,771 reviews
  • Rated 5 out of 5 stars

    Grate. Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended it comes with a belt clip ( hustler) which is perfect for my kind of job . Durable and the most important thing is that it protects my phone!

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Sorry excuse for a phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is NOT supposed to break and it's supposed to protect the phone. Well it didn't work. It broke already. Terrible! Seeing that i asked for the best case and they gave me this. Im disappointed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear your Defender Series Pro has fallen on some hard times, but it won't be a problem for our handy Otters to help fix things right back up with a brand-new warranty replacement case! You can set things in motion with the following link and we'll take it from there.


      https://www.otterbox.com/en-us/warranty-claim


      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good Product and Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone Case. Employee was very helpful in helping me find the right one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative pointed out the fact that one really does not need this case. Maybe true but were I work I consider it to be a necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects the New iPhone SE2 Well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the new iPhone SE for my wife and she wanted a case comparable to the Lifeproof she had on her previous phone. She dropped her phone the second day she had it and this case did an excellent job protecting it! And it's nice it has the little insert that goes into the lightning port to prevent any dirt or lint from getting into it (something that has plagued my phone).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend works with a moving company and all his other cases break! This is the only case that lasts! Super easy to put on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very sturdy and good quality material.I would recommend if you have younger children or if you drop your phone a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable, my four year old is crazy and tends to drop and destroy my phones. This case has saved me time and time again....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very heavy duty case for my phone, Nearly indestructible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Otter box I’ve owned. I tend to drop my cellphone frequently & have never had any damage when using an Otter box

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Pricey protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter company has a bewildering number of protection cases for Apple smart phones. This one omits the round window which shows off the Apple label. It also includes a protective clear screen which luckily does not diminish touch sensitivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all time favorite case. I can throw this thing down a flight of concrete stairs and it’d be just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with an Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox products! The last IPhone I had was crushed by a dozer but the Otterbox was perfectly intact. I have never used anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! I knew ahead this was exactly what I wanted as I have had one before. In stock and great piece.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Protecttion but kina bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good proction but hard to put in pocket or handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case forever !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box. Enough said. Thrilled with this cover Would have like a color choice , however black goes with everything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used an Otterbox for my phones for last 3 models. Durable and definitely protect my expensive investment. Worthy of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Top-of-the-line case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I would have preferred a Defender, this Defender Pro was all that was available, and it is a top-of-the-line protector. I would have preferred that the "door" access to the power plug opened the other way, like the Defender, this is a "best" buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox iPhone case is best option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband’s job requirements puts him in all kinds of conditions, locations, and manual labor. He has always trusted Otterbox for his iPhone needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for some time and it protected my phone from drops and unforseen dings! Well made!

    I would recommend this to a friend
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