Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,771 reviews
  • Rated 5 out of 5 stars

    Very effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already saved my phone a few times. I was worried about the screen protector not letting my type or use the touch screen very well but it hasn’t been an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right case I needed for the type of work i do and it goes well with the hard work ,I needed a heavy case because of the construction of welding i do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it's supposed to do. "door" to charging plug is a little awkward sometime. I like its thickness and solid feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the right product for me and cell phone's needs. It arrived within 24 hours after making my online order. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it protects my device very well i would recommend it to my family and friends that's how confident I am about the product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Msan19

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this case from the protection to the color! Just perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like heavy duty case for my outdoor needs though I do worry a bit about getting dust in the open camera lens and front camera - ear speaker. May not have bought if not $20 off sale. Not great instructions on pulling off rubber back to get to skeleton case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use that brand, it's the best, long life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging port has a protective cover - theoretically a good idea, but a little fiddley

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big and bulky for what i need and could not tell that from the photo

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Great box for my grandsons phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He has had this box for several months and it still works. it has with stood several major drops and even one off the roof of the car in motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best cases ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an iPhone that you absolutely must have an OtterBox. If you don’t you will regret it. I have always kept my gear and otter boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Original

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and it is still in my hands as I type . 3 yrs and can still read the screen and on the original phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and OtterBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful. Best Buy representative recommended the OtterBox when I came in to have my screen replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phil

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever strong lasts a long time never breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I dropped it it,,the case broke,,but the phone was

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits well,,second one I bought,,first one drop and was broken,,but it did save the iPhone and that's the most important thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snug and sleek

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong durable and sleek! Love it. Was a little hard to figure how to insert the phone but after I got it, it was a snug fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd otter box in 4 years, only reason i ever replace them is due to damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thick and Durable!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my dads and the case is very thick. I recommend this to anyone who works in the field and wants to protect their phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone holster

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent case and holster it makes carrying and accessing the phone very easy and handy to quickly answer and make calls.

    I would recommend this to a friend
Sponsored